Novo Reviews in September 2026: User Ratings, Pros & Cons
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Novo Reviews & Ratings
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Novo pros and cons
Reviewers describe Novo as simple, fee-free banking that is easy to use for small businesses.
The interface is consistently called clean, intuitive and easy to read.
Integrations with tools like QuickBooks, Square, ACH transfers and invoicing are valued.
Customer service and support are frequently praised as helpful and responsive.
Some reviewers cite low transaction limits as a constraint for higher-volume payments.
One user wanted a single login to manage several accounts.
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Showing 191-200 out of 3861
P
PYH
11/30/23
Novo is pretty great for small…
Novo is pretty great for small businesses. From the sign on process to receiving a very cool looking debit card, I feel very set up for my business. The reasons for rating 4-stars is mainly for two things. I noticed being able to use Novo on my computer stopped working after a while, even after updating the app. This is unfortunate since I save receipts on my laptop and then upload the receipts when I have time. Now I can't do that. The other reason for the 4-stars is how long it takes to ...
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MM
Margaret M. Morris
11/30/23
Easy to open, reliable
My novo account was easy to open, is simple to use, and no hickups regarding my company's money. Good experience so far.
JS
John Sadak
11/30/23
Affordable business banking services
Affordable business banking services. For a small operation like mine, a fantastic fit on all levels.
D
DL
11/30/23
Taking care of us, so we can take care of business
Online interface is intuitive and user friendly. These folks really understand how to make life efficient for small businesses!
AB
Adrian Bryant
11/30/23
This bank is great
This bank is great! I like the fluidity of transactions and the options.
SG
Seth Greenhill
11/30/23
The average time to have a check of…
The average time to have a check of around 5K clear is 14 days. Getting in touch with anyone is next to impossible. No one answers at the phone number available. To get support, you need to raise tickets which often go unanswered for days. That is not a way to conduct business. Nothing is easy with this bank.
SC
Siruhe Co
11/30/23
I love Novo for my small business
I love Novo for my small business. I am able to grow my business with all the technology they have to offer.
P
Pete
11/30/23
Simply not a reliable organization
No response to tickets opened via web portal. General question. Links provided in previous tickets don't work. Rejects charges by major shipping companies that has gone through previously without any issue. Card gets shut off frequently because "they don't trust" it.
A
AXEL
11/30/23
Love the bank
Date of experience: December 01, 2023
SG
Seth Greenhill
11/30/23
The average time to have a check of…
The average time to have a check of around 5K clear is 14 days. Getting in touch with anyone is next to impossible. No one answers at the phone number available. To get support, you need to raise tickets which often go unanswered for days. That is not a way to conduct business. Nothing is easy with this bank.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].