Novo Reviews in July 2026: User Ratings, Pros & Cons
Revolutionize your business banking with Novo.
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Novo offers custom pricing plan
Novo Reviews & Ratings
Novo pros and cons
Reviewers describe Novo as simple, fee-free banking that is easy to use for small businesses.
The interface is consistently called clean, intuitive and easy to read.
Integrations with tools like QuickBooks, Square, ACH transfers and invoicing are valued.
Customer service and support are frequently praised as helpful and responsive.
Some reviewers cite low transaction limits as a constraint for higher-volume payments.
One user wanted a single login to manage several accounts.
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Showing 1891-1900 out of 3861
A
A.J
04/24/23
Online Banking
Great online platform and easy to use. The only issue I've had was no phone support. If you have an issue with your account, your funds are pretty much frozen until you can speak to someone on the phone. Online support was not helping me with my situation and eventually found a phone number online and connected with a real person to help me.
JB
Jason Badura
04/23/23
Ive been hung up on by customer service…
Ive been hung up on by customer service switch board because no one answered my call. My express ach payment was supposed to hit the external account by 1:30pm est. Its now 2:53pm and nothing has deposited but the funds were sure withdrawn before 8am est. today. And I was told that someone or something at Novo technically didnt even initiate the ach until 8:01 am est. What kind of game are they playing. Their website advertises that if you initiate before 8am est the deposit will hit by ...
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M
Media
04/22/23
Novo is a great bank for businesses!
Novo is a great bank for businesses! The website is so easy to use, and it comes with so many benefits.
A
Alexa
04/22/23
Great interface with all essential features!
Fast response rate. Easy to navigate app with a great interface that shows account balance, recent and pending transactions and more. Ability to send invoices and deposit checks through app. It’s perfect!
J
John
04/22/23
I am unable to claim the Stripe Perk
I am unable to claim the Stripe Perk. Lots of finger pointing back and forth. There doesn't appear to be any formal process to actually get the Stripe Perk. 4/27/23 - Edit: @Novo, where should I send the business name?
B
Brandon
04/21/23
New debit card for what reason?
Sent me a new debit card for what seems like absolutely no reason. Now I have to go and change out all of my credentials for all the services I use to run my business. My other card was just fine, wasn't going to expire for 2 more years. Didn't even give me the opportunity to turn down the option of getting a new card. Wasting my time...
B
Brandon
04/21/23
New debit card for what reason?
Sent me a new debit card for what seems like absolutely no reason. Now I have to go and change out all of my credentials for all the services I use to run my business. My other card was just fine, wasn't going to expire for 2 more years. Didn't even give me the opportunity to turn down the option of getting a new card. Wasting my time...
LS
Lucia Sarita
04/20/23
Amazing experience on how fast and easy…
Amazing experience on how fast and easy the process was! I appreciate the trust
EL
Evan Leighton
04/19/23
Great banking experience
Great banking experience! You don’t feel like they are taking advantage of you like the rest of the goliaths. Customer service always there for you with a quick response. No physical branches but doesn’t affect my business.
PB
Patrick Bond
04/19/23
Everything about novo customer service…
Everything about novo customer service is horrible.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].