Novo Reviews in July 2026: User Ratings, Pros & Cons
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Novo Reviews & Ratings
Novo pros and cons
Reviewers describe Novo as simple, fee-free banking that is easy to use for small businesses.
The interface is consistently called clean, intuitive and easy to read.
Integrations with tools like QuickBooks, Square, ACH transfers and invoicing are valued.
Customer service and support are frequently praised as helpful and responsive.
Some reviewers cite low transaction limits as a constraint for higher-volume payments.
One user wanted a single login to manage several accounts.
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Showing 1881-1890 out of 3861
CM
Chris Moore
04/30/23
Easy
Easy. No problems. I’ve been using them for many months now.
I
Iqra
04/29/23
Novo thoughts!
Novo is great! I love it as my business bank account. The only thing I don’t like is that they don’t have a customer service number you can readily call for questions, inquiry’s or errors. You have to email them and wait 24 hours for a response which can be troublesome. Other than that, I love it!
MR
Martin Renteria Puga
04/29/23
Best business card to start your…
Best business card to start your business.
TS
Taylor Sizemore
04/28/23
It's been (over) 2 months since opening my…
It's been 2 months since opening my Novo account. I've had a weeks long conversation with support about "unknown device logins" which I was told to ignore or turn off. No confirmation from Novo but I assume they were coming from the Novo Shopify connection. I still don't have a debit card or virtual debit card to pay suppliers. But I did figure out a glitch that allowed me to see my card number in the app after clicking on a link in the "your virtual card is ready" (but it actually ...
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KP
Kristy Porter
04/27/23
Great customer support and great…
Great customer support and great platform to use for small business owners.
JJ
Jen Jen
04/27/23
I love Novo
I love Novo! It was eady to sign up for my account. I have had it for over a year and the perks are unmatched.
SZ
Segolene Zimmern
04/26/23
Terrible customer service
I was okay using Novo for about a year but last week suddenly Instagram blocks my ad payments because my card isn’t going through and suddenly I can’t pay my suppliers because the card isn’t working. There’s money on the account and the card is valid until the end of the year so I can’t figure out why Novo was suddenly blocking payments. Tried calling all the customer service lines and when they ask me to input my account number and other information, the system tells me “we don’t recognize ...
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SZ
Segolene Zimmern
04/26/23
Terrible customer service
I was okay using Novo for about a year but last week suddenly Instagram blocks my ad payments because my card isn’t going through and suddenly I can’t pay my suppliers because the card isn’t working. There’s money on the account and the card is valid until the end of the year so I can’t figure out why Novo was suddenly blocking payments. Tried calling all the customer service lines and when they ask me to input my account number and other information, the system tells me “we don’t recognize ...
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CD
Chantelle Doswell
04/26/23
They did not resolve or seem to…
They did not resolve or seem to understand my issue.
SH
Susan Harris
04/25/23
NOVO is a great banking for my small…
NOVO is a great bank for my small business. Deposits are easy and they accept E Checks, which I receive a lot of with my company.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].