Novo Reviews in July 2026: User Ratings, Pros & Cons
Revolutionize your business banking with Novo.
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Novo offers custom pricing plan
Novo Reviews & Ratings
Novo pros and cons
Reviewers describe Novo as simple, fee-free banking that is easy to use for small businesses.
The interface is consistently called clean, intuitive and easy to read.
Integrations with tools like QuickBooks, Square, ACH transfers and invoicing are valued.
Customer service and support are frequently praised as helpful and responsive.
Some reviewers cite low transaction limits as a constraint for higher-volume payments.
One user wanted a single login to manage several accounts.
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Showing 1871-1880 out of 3861
VL
Vicki L. Spring, LCSW
05/01/23
Novo has issued new debit cards without…
Novo has issued new debit cards without their customer service number listed on the back of the card. You are forced to "chat" with a bot to try to get an issue resolved. VERY frustrating! Horrible customer service.
KR
KL Rand
05/01/23
Novo bank is withholding our money
Novo bank is withholding our money. First they sent two bank cards that would not activate. The third card they sent we used once to make a purchase. The very next time we used it for a withdrawal no money came out of the ATM! Every attempt I made to fix this only ended with pre-generated text responses in the app from Lusito N. and Akanksha Srivastava. No actual person, just a message that it will take 120 days to "investigate". Is it even legal to hold hundreds of dollars of someone ...
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VL
Vicki L. Spring, LCSW
05/01/23
Novo has issued new debit cards without…
Novo has issued new debit cards without their customer service number listed on the back of the card. You are forced to "chat" with a bot to try to get an issue resolved. VERY frustrating! Horrible customer service.
JB
Jessica Blandon
05/01/23
Love them!
Best choice of bank for my business!
IM
ivelisse marrero
04/30/23
Great customer service.
Date of experience: May 01, 2023
FD
Flavio Duran
04/30/23
As a startup this was a very I've…
As a startup this was a very I've surprise Thank you Novon
RP
Raven Patrol Services
04/30/23
The best!!
When no bank wanted to open a business account for me, Novo stepped in and took care of me by opening a small business account.
KB
Kevin Bigham
04/30/23
Perfect for Nonprofits
Date of experience: May 01, 2023
IJ
Ian Johnson
04/30/23
Great App
Great app and easy to navigate.
SW
Shaunte Williams
04/30/23
Terrible customer service!!
I've been a customer for over a year and had no issues until recently. They closed my account without notice yet I was still able to integrate other financial sources to it. They never notified me of the closing of my account, won't respond to my emails, and issued a new debit card without my consent. The customer service is terrible! What they've done to my account doesn't match up with any emails they've sent. They don't have a phone number so you'll never get help from an actual person. ...
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].