Novo Reviews in July 2026: User Ratings, Pros & Cons

So far so good!

So far so good!! Everything has been quick and simple to use.

Fairly easy to deal with

Fairly easy to deal with, could improve processing time on deposits.

NoVo is a NoGo for our organization.

We are a nonprofit organization with a 7-figure annual budget. I went looking for an online bank because we have no brick-and-mortar locations. After comparing other options, Novo emerged as a good choice for nonprofits based on reviews, primarily. Unfortunately, it has been a frustrating and disappointing experience being their customer, and we have since established an account at a major bank. The number one problem is that you can't speak to a person on the phone. You have to submit a ...

Great bank with amazingly easy access…this

Great bank with amazingly easy access to business funding.just a few clicks and borrowed $3k couldn’t believe I didn’t have to wait for a loan officer or something along those lines to go through my info and lower my credit score by pulling my credit report. They have things figured out unlike most banks.

The virtual debit card attached to my…

The virtual debit card attached to my bank account was used in August at a cell phone store in Dubai. I had never used this virtual card, but someone used it to buy $736.00 worth of merchandise in Dubai. Novo bank returned the $ to my account, but now 9 months later, they sent an email that their team investigated the transaction and there was no fraud, so they will be taking the $736.00 back out of my account. I had never used that card, and have never purchased anything in Dubai as I am ...

Novo Express ACH is a Waste

One of my clients sent a money wire to my Novo account. It was early afternoon on a Friday. I wanted to transfer the fully available funds to my personal Ally account to pay some bills. Novo is not part of Zelle and doesn't have "instant" transfers. So I opt for an "express ACH" transfer, which the bank said I had an open window for "same day" availability. I paid the fee and set the transfer in motion. At the time the ACH transfer was supposed to show up, it didn't. It did not show up ...

Novo Express ACH is a Waste

One of my clients sent a money wire to my Novo account. It was early afternoon on a Friday. I wanted to transfer the fully available funds to my personal Ally account to pay some bills. Novo is not part of Zelle and doesn't have "instant" transfers. So I opt for an "express ACH" transfer, which the bank said I had an open window for "same day" availability. I paid the fee and set the transfer in motion. At the time the ACH transfer was supposed to show up, it didn't. It did not show up ...

Loving Novo as a New Business Owner

When I setup my business last year I decided to use Novo for our business banking needs based off of favorable reviews and how easy it was to apply and get started. So far they've been great for my business, very reliable and easy to use. Only frustration point I've had is the length it takes on some mobile deposit checks to clear and settle, but that has improved with time and they are very clear with their estimates of how long it will take so at least I can plan around it. I would ...

Great bank

Simple interface, no hidden fees, free ATM withdrawal from any bank, customer service is easy to reach and to talk to..

From the start Novo has been great and…

From the start Novo has been great and easy to work with!