Novo Reviews in July 2026: User Ratings, Pros & Cons
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Novo offers custom pricing plan
Novo Reviews & Ratings
Novo pros and cons
Reviewers describe Novo as simple, fee-free banking that is easy to use for small businesses.
The interface is consistently called clean, intuitive and easy to read.
Integrations with tools like QuickBooks, Square, ACH transfers and invoicing are valued.
Customer service and support are frequently praised as helpful and responsive.
Some reviewers cite low transaction limits as a constraint for higher-volume payments.
One user wanted a single login to manage several accounts.
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Showing 1661-1670 out of 3861
B
Blake
06/24/23
Exceptionally fast customer service and…
Exceptionally fast customer service and a superb app experience.
PH
Paystub Hero
06/23/23
Please STAY AWAY!!!
Please STAY AWAY!!! The customer service is TERRIBLE! They don't allow you to speak with anyone over the phone, and redirect you to the support chat via the app. However, the support chat is just FAQs, with automatic responses. Please save your time, money, and peace of mind and stay away from this company! Most of the good reviews are just paid reviewers, don't be swindled!
LT
Lesley Taylor
06/21/23
Novo has exceeded my expectations
Novo has exceeded my expectations. Incredible group and product. I was introduced to Novo via my Profit First (read the book) group.
JP
Joseph Paul
06/20/23
novo is simply simple.
Date of experience: June 21, 2023
JF
Jeff Fisher
06/19/23
excellent alternative to traditional…
excellent alternative to traditional banking
I
IntellectDataWorks
06/18/23
Great customer experience
Great customer experience. Way to go!!!
RA
Robyn Adair
06/18/23
Easy to set up
Easy to set up, easy to use and manage from my phone!
W
WB
06/18/23
Areas for Improvement
I do not like only having the option to use them through a mobile app. I also do not like that I cannot speak to a live person to answer my customer service related questions. These are definitely areas that need improving.
M
megan
06/18/23
I had two transfers but none are there…
I had two transfers but none are there or showing in my activity and then you can’t even get help or talk to anyone. Not even a number for help so now I have almost 1600 just somewhere in the air and not Ike single customer support person to speak to except a robot or an email.
KM
Kyle Montoya
06/18/23
Stay away from this bank
Stay away from this bank. The dashboard of money in and out is not user friendly. I had a purchase that double authorized on 4/26 and over $500 is still pending in my account and I do not have access to it. I went through the customer service app as instructed and all I have been told in almost 2 months is that it is a technical issue they are investigating. Now it has been over 2 weeks since anyone has responded to my request for an update or resolution to get my money released to my ...
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].