Novo Reviews in June 2026: User Ratings, Pros & Cons

A Great Experience

Easy to use, great customer support. All I need for my small business bank account.

Very convenient

They allowed me to open account with no money. It's easy to access and transfer funds when needed. Very reliable

I love the service Novo provide

I love the service Novo provide. I’m very satisfied handling my business account with them. It’s easy to manage every aspect of the account. Plus they don’t charge me for the account. I will recommend this bank every day.

The right bank for the small business owner

Thank you, Novo, for all the banking support you are providing to our business.

Simply the best

Simply the best. Everything you need. Nothing you don’t. And totally free. What’s not to love?

Business Banking Made For Businesses

We were tired of working with the big chains bank and found novo no we are moving all of our business over to Novo banking solutions.we love how you can split all the accounts up to be able to better manage them.

Novo support is bad

Novo support is bad, when you need support from a banking partner, there should be more than a basic email ticketing system. When my debit card was lost in the mail, Novo did nothing to help remedy the situation and I was left in a lurch without access to my banking funds. I’ve moved to Relay and am much happier.

Amazing banking experience

Amazing banking experience. Our entire business is ran on NOVO and we have never had any issues. Highly recommended!

Pending Charges Frozen Account

I have a total of 8 charges which should have cleared my account but is still showing pending since July 1st. I called customer service and spoke with Shawana who was extremely nice and compassionate. Great customer service by the way! She explained it was no fault of my own that the charges were pending and it was internal issues which their IT department has been trying to correct. My problem is my account has been in the negative $1212 but I have an available balance of $188. However, my ...

Novo is just GREAT!!

Novo is just GREAT!!! My biggest issue with most banks and cards these days is no real access to customer service/support, Novo is great for this. They also recently added "business funding" to my account allowing us to build our business with instant access to funds for hardware purchases which has been a tremendous help to us. Super happy with Novo!!