Novo Reviews in June 2026: User Ratings, Pros & Cons

Love using it so far

Date of experience: September 25, 2023

I love my Novo because I am independent…

I love my Novo because I am independent and it is easy and simple to use. I am very satisfied.

Excellent customer service and hassle-free banking.

I've had my business account with Novo Bank since the first day of 2020. Novo Bank has been doing a great job of ensuring their customers have access to as many features as possible by allowing us to integrate many features and apps to make the banking process hassle-free. To date, I have had zero issues with this bank.

Slow Customer Support and Transaction Delays

I have been a Novo business customer for about 20 months and use the account to manage the financial transactions for my Amazon business. One thing that's been a thorn in my side is their lack of phone or live chat support. If you have an urgent situation, you can send them a message or email and they'll get back to you within 24 hours. Another thing I have noticed lately is that when I send Express ACH payments, the payments are not being deposited to the recipients' accounts by the time ...

Great on line business bank.

Easy to use and great customer service.

Great on line business bank.

Easy to use and great customer service.

Constant product improvment

Constant product improvment. More services and quick and through responses to every issue I have had over the last 2+ years as a customer.

Constant product improvment

Constant product improvment. More services and quick and through responses to every issue I have had over the last 2+ years as a customer.

A fantastic online bank

I have had several completely online banks and always moved my account for various reasons. I've now been with novo for a couple of years and they've been just fantastic! Their support is very responsive and they have always help me out with my various banking situations

Everything you want in a bank for your…

Everything you want in a bank for your business.