Novo Reviews in June 2026: User Ratings, Pros & Cons

Amazing service!

Date of experience: September 26, 2023

I have been with NOVO for a few years…

I have been with NOVO for a few years now and I have no complaints.

A good bank for a small business…

A good bank for a small business start-up.

Novo easily is connected with Stripe

Novo easily is connected with all my Stripe transactions, which makes me love using Novo to manage my business.

Love using it so far

Date of experience: September 25, 2023

This tech app is trash had a refund…

This tech app is trash had a refund from a hotel they said it's on hold for a week straight then told me it was voided I called hotel they said no way it cleared there bank immediately had to have them call and it finally posts then they freeze my account before I can access it in the mean time have 2000 dollar check clear and can't access it now can't login no explanation

Excellent customer service and hassle-free banking.

I've had my business account with Novo Bank since the first day of 2020. Novo Bank has been doing a great job of ensuring their customers have access to as many features as possible by allowing us to integrate many features and apps to make the banking process hassle-free. To date, I have had zero issues with this bank.

Terrible fraud protection

Terrible fraud protection. No calls, no texts, no emails for suspicious activity. And then they give themselves 120 days to decide if they’re going to give you your money back. 4 months!? My cards were all stolen and someone spent $3,500 on my novo card in 8 different instances within minutes of each other and this didn’t seem suspicious to them. They said because it was used in the town where i live it didn’t seem suspicious so fraud wouldn’t have been alerted. That’s absurd. My other ...

I love my Novo because I am independent…

I love my Novo because I am independent and it is easy and simple to use. I am very satisfied.

Novo easily is connected with Stripe

Novo easily is connected with all my Stripe transactions, which makes me love using Novo to manage my business.