Novo Reviews in June 2026: User Ratings, Pros & Cons

Awesome bank for small businesses!

Awesome bank for small businesses!! Great all around would highly recommend.

Super Useful! Easy to set-up.

Streamlined app and website that connects me to all the important things I need to keep my business running and functional.

no fees, advanced technology

no fees, great bank and they have advanced technology

Great for my small photography business!

Date of experience: September 30, 2023

Novo makes my business life 100%…

Novo makes my business life 100% manageable. Bank with confidence!

Great system

Great system, really love the bank with them. They gave us a bonus for trusting them, which made it even better!

Great job

I have nothing but good things to say about Novo customer support. They have been there to answer all my questions and help me in my time of need. Their fraud protection is a little too protective which is a good thing sometimes but when they keep me from using my own card they go a little too far. They could use a quicker way like Zelle to transfer money in and out of account.

Horrible customer service

Horrible customer service; third-party overseas and no one that actually speaks English. This is a Tech company and not even a real bank. Don't count on ANY support, for them to follow the law, or use Mastercard's zero liability policy if someone commits fraud and takes money from your account. They will NOT return the stolen money under any circumstances. Don't use this fake bank!

Worst bank for a small business or…

Worst bank for a small business or start up business. It's impossibly hard to wire internationally. If you can't wire (I couldn't) you have a $5,000 daily transaction limit which means you're now asking your supplier to break up invoices in chunks so you can pay it. You can't deposit money, you need to get a money order and WHEN YOU DO they put a hold on the funds for five days. Same with checks. All of these things have caused such a headache for my growing company I would never recommend ...

Great business banking platform

I have been using the platform to manage my business finances, creates and send invoices and connect to other digital assets on the web. I love novo because I can manage my business finance better than I can with a traditional bank because of all the tools and integrations.