Novo Reviews in June 2026: User Ratings, Pros & Cons

Best business banking experience…

Best business banking experience ever!!! They offer every thing you need as a business owner to manage and efficiently handle all of your financial needs.

The bank is trash I hate I have to give…

The bank is trash I hate I have to give it a 1 when I trans funds that’s supposed to be instant it don’t go into the next 24 hrs god forbid I’m in an emergency situation they always decline the card for fraud when there is no fraud im done I’m good off them worst business bank account ever I’m canceling at 9 in the morning this ridiculous & than you pay for instant but don’t get instant fraud asf

Best business bank ever!

I am a Novo customer for about 3 years, beside 2 other banks. Novo is the easiest and most reliable. Even for international payments, Novo has integrated Wyse, which is so convenient. Only good things to say about this bank.

Very easy to work with

Date of experience: October 15, 2023

Support is declining quickly with Novo.

UPDATE3: Novo has in fact reached out and reset things so I can use my account. No explanation why they disappeared for 3 days. No explanation why this issue keeps occurring. Just tell us to unlock the card and we'll do it. This is not the support level I read about when I first signed up and the primary reason I went with NOVO. I do not know what has changed in the last couple of months. UPDATE2: Another 24hrs and no response. Submitted a Please respond support ticket. With no other way to ...

Very convenient and easy to use

Very convenient and easy to use. Helpful for business owners who want to manage funds on-the-go, while making sure the dashboard is intuitive to read.

Novo provides an excellent service

Novo provides an excellent service. I highly recommend them.

The App is user-friendly

The App is user-friendly. For being an Online bank, Novo offers a lot and can integrate with many other Apps. It is not meant for heavy banking users but for small businesses. The ease of use and customer service meet my expectations.

The bank is fraudulent, and have no good security features to secure assets or funds.

Novo bank still has a lot to work on, I will never bank with them again due to their security not being top notch for a business bank. The customer service is never American people, and they never know the company policies or anything that ties to their jobs. The app doesn't show real time acc info as well , as it lags a 2-3 hour difference especially on weekends which is horrible. Their security has been breached multiple times, stay away from them!!

The App is user-friendly

The App is user-friendly. For being an Online bank, Novo offers a lot and can integrate with many other Apps. It is not meant for heavy banking users but for small businesses. The ease of use and customer service meet my expectations.