Novo Reviews in June 2026: User Ratings, Pros & Cons

Review based solely on Customer Support

My review is based on one thing, customer service. You can assume I had no issues with anything else. My issue with Custer service is there is no support…by no support I mean no support. About 1.5 years ago I no longer needed my business checking account. I still have it with a minimum balance because I can’t figure out how to close it. There’s no phone numbers and multiple emails asking for help have gone unanswered. I spent hours trying to hunt down how to close my account and gave up. I ...

Simple to use and working to make…

Simple to use and working to make things better.

It’s been almost a year

It’s been almost a year, since I’ve started my company an Novo has been very useful and accesible. The app is great and the integrations are very useful. Happy customer over here.

I'm very happy with Novo

I'm very happy with Novo. The only reason I haven't migrated all of my accounts is I'm waiting for Novo to add more services that I require. I'm sure they will get there soon!!

I had no issue when I need to transfer…

I had no issue when I need to transfer money into my account

Fabulous Experience

Fabulous Experience! Love using this for our business!

I am old school

I am old school! Never thought I would consider online banking as a resource for my business. Novo provided great resources for me to understand the benefits of putting my banking needs finger tips away. I like that I can take care of my banking transactions quickly and on my schedule.

I LOVE this bank

I LOVE this bank. Professional, easy to work with, GREAT Online platform including invoicing. Great app as well. Forget the big banks with their big fees and impersonal (non existent) customer service. This bank understands business and is a pleasure to work with! I have been with this bank, I believe since its inception and consistently happy.

Best business Bank!

Novo is the best business Bank with features that most banks don't have. One feature I really like is the invoicing built right into Novo, you can send invoices that can be paid into your account!

Easy to use virtual checking that has…

Easy to use virtual checking that has great bones and perks. The value is there, especially for start ups!