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9.8

SpotScore

NordVPN - VPN Software

NordVPN Reviews in October 2026: User Ratings, Pros & Cons

Secure your online presence with NordVPN.

4.79

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NordVPN Reviews & Ratings

4.79

Excellent

Based on 10133 ratings & 11737 reviews

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Rating Distribution

Excellent

(11079)

Very Good

(124)

Good

(44)

Poor

(96)

Terrible

(394)

Spotsaas Editor’s POV

NordVPN continues to shine as one of the most reliable and user-friendly VPN services on the market today. The overwhelmingly positive feedback highlights its consistent performance, strong privacy measures, and ease of use. Users frequently praise its fast and stable connections, as well as the wide selection of servers that cater to various needs. Features like ...Read more

NordVPN pros and cons

  • Reliable and consistent VPN performance with fast and trusted connections.

  • Easy to use interface that works reliably for most users.

  • Excellent customer support, with quick responses and effective resolution of issues via live chat.

  • Provides a sense of privacy and security, even against potential government surveillance.

  • Subscription or billing issues are occasionally reported, causing temporary service interruptions.

  • Some customer service errors or initial misinformation require additional follow-ups to resolve.

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Showing 9231-9240 out of 11737

DM

Dustin Millard

05/27/22

5 out of 5

Recently purchased the NordVPN service A+++

Recently purchased the NordVPN service. Had everything setup correctly within minutes. Contacted customer service and was connected to Martin. Amazing customer service, friendly and incredibly helpful! Put my mind at ease immediately! One of the best experiences I've had with online chat customer service in quite some time! Definitely made me glad to have chosen this company over some of the competitors!

W

William

05/27/22

5 out of 5

I have been a Nord VPN customer for…

I have been a Nord VPN customer for several years. It is reasonably priced and easy to use on all my computers and smart phones. I have traveled out of the country twice in the last few months and felt very safe using public wifi with my Nord VPN working in the background.

TN

Tue Nguyen

05/26/22

5 out of 5

great help from Brad

Date of experience: May 27, 2022

RJ

Richard Jacobs

05/26/22

5 out of 5

evan's the dude!

evan showed up immediately. Was on it immediately. He deserves five stars. His instructions were do-able and he was patient and knowledgeable, and kind. I was the one who was pissed and impatient. I appreciate your chat line too.

TM

Timothy McLuckie

05/26/22

5 out of 5

Dedicated IP

I needed to setup a dedicated IP to work with clients that only allow access from a known IP. Elizabeth from NordVPN helped me through this process. It was simple, fast, and not too expensive. Thank you Elizabeth. Thank you NordVPN.

P

Pierre

05/26/22

5 out of 5

I was having trouble with my account…

I was having trouble with my account and reached out to the customer service to help me figure out the problem. My account was automatically renewed and wasn't happy. When I spoke to Adam, I was ready to cancel but he found a better plan for the same price I had already paid. I had found a better plan elsewhere but with his intervention, he managed to make his plan the best. Thank you Adam!! You made a happy continued customer!!

TC

Tim Carey

05/26/22

5 out of 5

The person I communicated with was very…

The person I communicated with was very friendly and helpful. No stress at all.

MY

Manabe Yusaku

05/26/22

5 out of 5

David

David gave me very effective advice and quickly solved the issue

EC

Eddy Cheung

05/26/22

5 out of 5

Great friendly service!

I was working with an initial agent who did his best and then eventually kicked over to Evan who went through every possible solution and was very friendly. We figured out my issue after trying several solutions and I'm glad we persevered and tried all the fixes and finally landed on the right one.

MV

M.H.M. van Aken

05/26/22

5 out of 5

Nord VPN has a great customer service!

Nord VPN has a great customer service! I was assisted by DAMON. He found the problem with the connnection to the US servers. Great guy!

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].