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9.8

SpotScore

NordVPN - VPN Software

NordVPN Reviews in October 2026: User Ratings, Pros & Cons

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4.79

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NordVPN Reviews & Ratings

4.79

Excellent

Based on 10133 ratings & 11737 reviews

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Rating Distribution

Excellent

(11079)

Very Good

(124)

Good

(44)

Poor

(96)

Terrible

(394)

Spotsaas Editor’s POV

NordVPN continues to shine as one of the most reliable and user-friendly VPN services on the market today. The overwhelmingly positive feedback highlights its consistent performance, strong privacy measures, and ease of use. Users frequently praise its fast and stable connections, as well as the wide selection of servers that cater to various needs. Features like ...Read more

NordVPN pros and cons

  • Reliable and consistent VPN performance with fast and trusted connections.

  • Easy to use interface that works reliably for most users.

  • Excellent customer support, with quick responses and effective resolution of issues via live chat.

  • Provides a sense of privacy and security, even against potential government surveillance.

  • Subscription or billing issues are occasionally reported, causing temporary service interruptions.

  • Some customer service errors or initial misinformation require additional follow-ups to resolve.

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Showing 9171-9180 out of 11737

GR

Geoff Ross

05/28/22

5 out of 5

Works well and appears to do what it…

Works well and appears to do what it says

B

B

05/28/22

5 out of 5

Steve was the best

Steve was the best! I wish all online chat support was as patient and helpful. My bank could take some lessons from these folks at Nord! Give Steve a raise!

T

T

05/28/22

5 out of 5

Great customer service

I was having an issue with loss of connectivity to servers, as well as an issue with my billing and subscription details. Jess helped me figure out the billing and subscription details quickly and was incredibly helpful before referring me to Brad for help with my technical issues. He was knowledgeable and immediately had a solution to my problem that has so far worked. Both were easy to communicate with and have made the decision to stick with NordVPN for the foreseeable future an easy one.

RN

R.Young NordVPN Customer

05/28/22

5 out of 5

I've used NordVPN for 10 years or so

I've used NordVPN for 10 years or so. I renew for 3 years at a time. I recommend it to all my clients (I build and repair PC's) and no one has ever had any problems. One client, while traveling in Europe, had a problem with the VPN she was using. My advice was to ditch that other VPN and get Nord. She did and poof! No problems. Fast, reliable, awesome.

PB

Philippe Bansept

05/28/22

5 out of 5

Have a nice chat with Britney about my…

Have a nice chat with Britney about my refound subscription....it took 5 second!!! So nice and efficient job! Thks!

J

Jul

05/28/22

5 out of 5

I had some strange issues with my…

I had some strange issues with my account and connections, but my agent Khai was very helpful and friendly with trying to fix it, and eventually we were successful!

PB

Paul BevanCustomer

05/28/22

5 out of 5

Brilliant product

Brilliant product, sorts everything I want it to do

J

Jul

05/28/22

5 out of 5

I had some strange issues with my…

I had some strange issues with my account and connections, but my agent Khai was very helpful and friendly with trying to fix it, and eventually we were successful!

PB

Philippe Bansept

05/28/22

5 out of 5

Have a nice chat with Britney about my…

Have a nice chat with Britney about my refound subscription....it took 5 second!!! So nice and efficient job! Thks!

RN

R.Young NordVPN Customer

05/28/22

5 out of 5

I've used NordVPN for 10 years or so

I've used NordVPN for 10 years or so. I renew for 3 years at a time. I recommend it to all my clients (I build and repair PC's) and no one has ever had any problems. One client, while traveling in Europe, had a problem with the VPN she was using. My advice was to ditch that other VPN and get Nord. She did and poof! No problems. Fast, reliable, awesome.

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].