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9.8

SpotScore

NordVPN - VPN Software

NordVPN Reviews in October 2026: User Ratings, Pros & Cons

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4.79

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NordVPN Reviews & Ratings

4.79

Excellent

Based on 10133 ratings & 11737 reviews

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Rating Distribution

Excellent

(11079)

Very Good

(124)

Good

(44)

Poor

(96)

Terrible

(394)

Spotsaas Editor’s POV

NordVPN continues to shine as one of the most reliable and user-friendly VPN services on the market today. The overwhelmingly positive feedback highlights its consistent performance, strong privacy measures, and ease of use. Users frequently praise its fast and stable connections, as well as the wide selection of servers that cater to various needs. Features like ...Read more

NordVPN pros and cons

  • Reliable and consistent VPN performance with fast and trusted connections.

  • Easy to use interface that works reliably for most users.

  • Excellent customer support, with quick responses and effective resolution of issues via live chat.

  • Provides a sense of privacy and security, even against potential government surveillance.

  • Subscription or billing issues are occasionally reported, causing temporary service interruptions.

  • Some customer service errors or initial misinformation require additional follow-ups to resolve.

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Showing 8991-9000 out of 11737

NC

NordVPN Customer

06/04/22

5 out of 5

wanted to have the three years

wanted to have the three years , but chatting with someone they told me only two years, s, found out later, after i signed up for two years, that three years was available for $107.50. stil like to grt the one year, will to pay the difference thanks, george coppinger

J

Jocelyn

06/04/22

5 out of 5

Connection issues solved!! :D

I was having issues with my connectivity and then how to use my dedicated IP, i was transferred to your employee Garfield who was very patient with me while i was going through the motions. I was very confused but Garfield gave me all the correct answers and was kind when i was confusing in my wording yet we prevailed and successfully got my connections up and running on all my consoles! A big thank you to Garfield for being kind, patient and clear!

V

VK

06/04/22

5 out of 5

Payment issues

I was having some payment issues and Jimmy was very helpful in resolving my problem! He was very friendly and kind and I’d be happy to chat with him again in the future.

JM

Jam Master J

06/04/22

5 out of 5

Jack was very patient and understanding…

Jack was very patient and understanding and helped me out greatly with my problem.

BM

Barry Matthews

06/04/22

5 out of 5

Great protection - Helpful customer service team

Have been using Nord as my primary vpn for a year now, perfect performance at all times. On the occasion I had to contact customer services, the team memeber was extremely helpful assiting me promptly. All round 5 stars for NordVPN

BS

Benjamin Stein

06/04/22

5 out of 5

Use a big provider for better…

Use a big provider for better anonymization

A

Anna

06/04/22

5 out of 5

Problems with password request dialogue…

Problems with password request dialogue boxes stuck all over my screen fixed last night, followed by billing issues the next day. Both all fixed. Didn't keep last night's agent's name sorry, but today's was Evan. Both really, really helpful. Thank you both so much.

R

RandomPerson

06/04/22

5 out of 5

Good Support!

Good Support! Jeff was friendly and quick with helping me with my issue I doubt I would need to find a other VPN company

B

Bill

06/04/22

5 out of 5

Thanks Agnes!

This was the best VPN chat i ever had. Committed and clear answers/questions. If choosing a VPN service depended solely on service, NordVPN is the way to go. Thanks Agnes!

FV

F. V. Farahani

06/04/22

5 out of 5

Inactive accounr solved

My account was inactive and I was really frustrated. Mile patiently helped me to solve the problem.

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].