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9.8

SpotScore

NordVPN - VPN Software

NordVPN Reviews in October 2026: User Ratings, Pros & Cons

Secure your online presence with NordVPN.

4.79

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NordVPN Reviews & Ratings

4.79

Excellent

Based on 10133 ratings & 11737 reviews

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Rating Distribution

Excellent

(11079)

Very Good

(124)

Good

(44)

Poor

(96)

Terrible

(394)

Spotsaas Editor’s POV

NordVPN continues to shine as one of the most reliable and user-friendly VPN services on the market today. The overwhelmingly positive feedback highlights its consistent performance, strong privacy measures, and ease of use. Users frequently praise its fast and stable connections, as well as the wide selection of servers that cater to various needs. Features like ...Read more

NordVPN pros and cons

  • Reliable and consistent VPN performance with fast and trusted connections.

  • Easy to use interface that works reliably for most users.

  • Excellent customer support, with quick responses and effective resolution of issues via live chat.

  • Provides a sense of privacy and security, even against potential government surveillance.

  • Subscription or billing issues are occasionally reported, causing temporary service interruptions.

  • Some customer service errors or initial misinformation require additional follow-ups to resolve.

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Showing 8841-8850 out of 11737

OA

Omer am

06/10/22

5 out of 5

I wanted to subscribe and pay using…

I wanted to subscribe and pay using paypal and did not have the option to, Help came quickly and Vicky helped me and solved my problem! and while doing that she also offered me a discount for my subscription, What a good first experience with NordVPN!

NC

NordVPN Customer

06/10/22

5 out of 5

I've hesitated getting a VPN

I've hesitated getting a VPN, comparing different ones and options. My son has and recommended NordVPN, I must say It's one of the best thing I've done, takes care so many things I don't worry any more.

AV

Aurora Veredalia

06/10/22

5 out of 5

Quick and Thorough Service

The NordVPN/NordPass customer success team were very prompt and thorough in resolving my issue. All of the agents I communicated with were excellent.

S

swanwillfly

06/10/22

5 out of 5

Eryc helped me a lot

The customer support Eryc helped me with an unstable connection problem by guiding me to generate a diagnosis report and switching between some DNS and protocols. Eryc is very knowledgeable about my issues, and responded very fast. It is a great experience and problem solved in 10 minutes. I'm very happy about this chat.

NC

NordVPN Customer

06/10/22

5 out of 5

Effective and user-friendly

This has been an effective and very user-friendly VPN.

A

Arthur

06/10/22

5 out of 5

Great customer support

The help I have received from customer service was instant and professional. Khai has sort out my problem within two minutes. I am one of the happy customers :)

R

Rémi

06/10/22

5 out of 5

With a little help from a real person

With this kind of help, we do know we don't speak with a bot. Good experience. Thanks.

L

Lee

06/10/22

5 out of 5

Service wasn't for me but Geoffrey was…

Service wasn't for me but Geoffrey was a pleasant advisor and resolved my problem. Great customer service.

C

Customer

06/10/22

5 out of 5

It just works - no complaints. Great price.

I like it. I've only ever tried one other provider, but the deal I got with this company persuaded me to switch and I've no regrets. It just works, across my 3 devices.

CC

Clau C

06/09/22

5 out of 5

Karson is great!

I had doubts about my plan for dedicated IP and Karson was great at guiding me.

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].