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9.8

SpotScore

NordVPN - VPN Software

NordVPN Reviews in October 2026: User Ratings, Pros & Cons

Secure your online presence with NordVPN.

4.79

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NordVPN Reviews & Ratings

4.79

Excellent

Based on 10133 ratings & 11737 reviews

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Rating Distribution

Excellent

(11079)

Very Good

(124)

Good

(44)

Poor

(96)

Terrible

(394)

Spotsaas Editor’s POV

NordVPN continues to shine as one of the most reliable and user-friendly VPN services on the market today. The overwhelmingly positive feedback highlights its consistent performance, strong privacy measures, and ease of use. Users frequently praise its fast and stable connections, as well as the wide selection of servers that cater to various needs. Features like ...Read more

NordVPN pros and cons

  • Reliable and consistent VPN performance with fast and trusted connections.

  • Easy to use interface that works reliably for most users.

  • Excellent customer support, with quick responses and effective resolution of issues via live chat.

  • Provides a sense of privacy and security, even against potential government surveillance.

  • Subscription or billing issues are occasionally reported, causing temporary service interruptions.

  • Some customer service errors or initial misinformation require additional follow-ups to resolve.

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Showing 8721-8730 out of 11737

NS

Nick Saldi

06/14/22

5 out of 5

Could not Activate Account after Security Update

I installed the latest security update but was unable to 'Activate' my account. I talked to Amelia who was very helpful in resolving the problem which was my own doing. While installing the securing update it logged me out and when I logged back in I used an inactive email account. It turned out that I used my wife's email to create the account. Amelia got me on the right path to the correct email and was very patient with me. Thanks!

R

Rediof

06/14/22

5 out of 5

Very helpful online chat with operator Manson

I'm new to NordVPN and immediately had problems doind what I had intended. The online chat function and assistant [Manson] was very helpful and gave me a number of options for resolution.

JR

John Reumont

06/14/22

5 out of 5

Lorelai helped me install their app…

Lorelai helped me install their app while dealing with a very frustrating connection issue that Verizon or Microsoft could not solve. After getting set up everything worked!

LC

Louise Cloutier

06/14/22

5 out of 5

So helpful!

So helpful!! OMG, what a relief to get good customer support. the person who helped me is called Lawrence and he was GREAT!!!

B

Ben

06/14/22

5 out of 5

Fantastic VPN and top notch service

Fantastic VPN and added features are great. Had an issue and got put straight through to Khai a representative and the matter was resolved in minutes, great experience.

AM

Anh Minh

06/14/22

5 out of 5

Reliable and great customer service.

Reliable servers and speeds, top notch customer service. I lost my MFA backup codes and Amelia helped me unlock my account very quickly.

V

Valentin

06/14/22

5 out of 5

All stars

Have been using for over 5 years, and it's only been getting better all around.

PD

Pradyumna Dainton

06/14/22

5 out of 5

NordVPN is a great service

NordVPN is a great service, highly recommended

D

dan

06/14/22

5 out of 5

Joanna has been helpful and patient in…

Joanna has been helpful and patient in every meaningful way. Good job for having her as an employee, and, it'd be foolish to let someone like her go to another company.

I

Imre

06/14/22

5 out of 5

Had a problem with my account, turns out I was just dumb

Couln't connect, so I did all the FAQ, and then was connected to Manfred, who swiftly connected me to Zoe as we resolved the issue. Just logged in with the wrong account that was all Cheers!

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].