NordVPN Reviews in October 2026: User Ratings, Pros & Cons

Responsive and useful customer support

I’m thinking that commercial software (VPNs for example) sometimes has a difficult time interacting with the proprietary s/w environment such as macOS. NordVPN was not working well with my macOS and my credit union that had recently replaced its web interface. The able NordVPN support staff responded quickly and suggested a number of “changes”. Whether Apple got their act together, or the credit union finally got one of the many bugs fixed (they were working feverishly) or whether NordVPN ...

Easy to use, works well around the World

I have been using NordVPN now for about two years. I travel to Africa and Europe a lot. NordVPN does a very good job of hiding most and keeping me where I want to be "seen". Easy to use, easy to update. They are doing a better job of storing information now. Overall, one of the best, easiest and I trust them.

NORDVPN is an app that you setup once…

NORDVPN is an app that you setup once and forget it. Until you want to change your international location you fret about nothing. Changing your location is a breeze, pick a country and enter, it’s that easy. It is the best program I have ever used. It’s on all my devices. I’m safe, all the time. Thank you NORD Team!

Brad was super helpful and very…

Brad was super helpful and very knowledgable of various network protocols as well as the capabilities of NordVPN itself. Resolved my issue in 5min!

their support team is super customer friendly

Very clear they work problem oriented very efficient and customer friendly I definitely recommend NordVPN

Lucas was very helpful in helping me…

Lucas was very helpful in helping me understand the way the two accounts worked in order to pay for a Dedicated IP address, while still utilizing the original account to log in to that Dedicated IP. He noticed a double payment and refunded me, and then explained the process of setup with helpful links. Very patient with my questions, and very helpful!

Printer problems

Had printer problems, just after instelling VPN....very helpful Customer service. And patient also. As it turned out, it was not a problem with VPN but with the printer itself. Thank you Daryl for helping!

I went to Cancel and George took care…

I went to Cancel and George took care of me. I don't use this service enough to justify another $99. When i went to Cancel George was kind and professional. He also offered me another 18 months to stay so a total of 30 months to keep the charge of $99. I use the service enough to decide that was worth it to stay with Nord, I did my research 2 years ago when I signed up the first time and decided to go with Nord over Express VPN because they seemed equally legit around privacy and where ...

Reliable

Reliable, fast servers. Great product.

Ethan help me to solve my connexion…

Ethan help me to solve my connexion problem. Good support.