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9.8

SpotScore

NordVPN - VPN Software

NordVPN Reviews in October 2026: User Ratings, Pros & Cons

Secure your online presence with NordVPN.

4.79

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NordVPN Reviews & Ratings

4.79

Excellent

Based on 10133 ratings & 11737 reviews

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Rating Distribution

Excellent

(11079)

Very Good

(124)

Good

(44)

Poor

(96)

Terrible

(394)

Spotsaas Editor’s POV

NordVPN continues to shine as one of the most reliable and user-friendly VPN services on the market today. The overwhelmingly positive feedback highlights its consistent performance, strong privacy measures, and ease of use. Users frequently praise its fast and stable connections, as well as the wide selection of servers that cater to various needs. Features like ...Read more

NordVPN pros and cons

  • Reliable and consistent VPN performance with fast and trusted connections.

  • Easy to use interface that works reliably for most users.

  • Excellent customer support, with quick responses and effective resolution of issues via live chat.

  • Provides a sense of privacy and security, even against potential government surveillance.

  • Subscription or billing issues are occasionally reported, causing temporary service interruptions.

  • Some customer service errors or initial misinformation require additional follow-ups to resolve.

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Showing 7961-7970 out of 11737

NS

Nicolas Schmit

07/13/22

5 out of 5

Really good experience with the…

Really good experience with the customer service on the chat! one of the best I could experience. Thank you.

MC

Mark Charles

07/13/22

5 out of 5

Very helpful and polite

I had made a billing mistake and wanted to refund my purchase, the customer service representative Simon was very helpful and polite, and they also informed me of Nordvpn's payment policies. The person who assisted me was Simon.

PO

Paul O'Malley

07/12/22

5 out of 5

Maeve was great

Maeve was great. I always have a good experience with the support teams at Nord. Responsive and patient. Couldn't ask for more! My issues are always resolved promptly.

I

Ignacio

07/12/22

5 out of 5

Fast help

I come to thank you for the prompt assistance of Phoebe, he help me so fast a mistake i made. Much appreciated

SB

S. B

07/12/22

5 out of 5

Excellent customer service

Very friendly service bei Cleetus. Fixed my issues with Streaming platform in just a few minutes! Excellent customer service 👏🏾

D

Denny

07/12/22

5 out of 5

Excellent Customer Service

NordVPN Customer Service is amazing. Always available, on point and never let me down the last 4-5 years I been with them. I recommend Nord to all my friends because I never had a single issue and it is super easy to setup on PC or Mobile Phone. The customer rep that assisted me today is Maeve. Maeve, Thank you for assisting with my account billing error today. You're the best!

TM

Tobias M

07/12/22

5 out of 5

fast Solution and solving of Problem!

when I had technical problems with my VPN I contacted the customer service. After just a few minutes everything worked flawless.

BM

Barbara Matthew

07/12/22

5 out of 5

Great VPN

Great VPN. Very fast and will allow you to change Netflix sites.

L

Louis

07/12/22

5 out of 5

Fantastic customer service

Fantastic customer service. Webster had all the answers and without needing to disappear for 10 minutes!! This is how it should be!!

AP

Alex Peterson

07/12/22

5 out of 5

Talia was super helpful disabling my mfa

Talia was super helpful in getting my 2 factor auth disabled so i could re-enable it on my new device! It took me 15 minutes to find the information she needed and she didn't even give me a hard time!

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].