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SpotScore

NordVPN - VPN Software

NordVPN Reviews in October 2026: User Ratings, Pros & Cons

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4.79

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NordVPN Reviews & Ratings

4.79

Excellent

Based on 10133 ratings & 11737 reviews

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Rating Distribution

Excellent

(11079)

Very Good

(124)

Good

(44)

Poor

(96)

Terrible

(394)

Spotsaas Editor’s POV

NordVPN continues to shine as one of the most reliable and user-friendly VPN services on the market today. The overwhelmingly positive feedback highlights its consistent performance, strong privacy measures, and ease of use. Users frequently praise its fast and stable connections, as well as the wide selection of servers that cater to various needs. Features like ...Read more

NordVPN pros and cons

  • Reliable and consistent VPN performance with fast and trusted connections.

  • Easy to use interface that works reliably for most users.

  • Excellent customer support, with quick responses and effective resolution of issues via live chat.

  • Provides a sense of privacy and security, even against potential government surveillance.

  • Subscription or billing issues are occasionally reported, causing temporary service interruptions.

  • Some customer service errors or initial misinformation require additional follow-ups to resolve.

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Showing 7711-7720 out of 11737

SH

Simon Healey

07/22/22

5 out of 5

Easy to contact and very helpful

I was having problems with a conflict in my browser after installing NordVPN and had to contact customer support. A very easy thing to do and was put into chat with a very helpful guy called Jacob, who after checking the screenshots I sent was immediately able to spot the problem and solve it for me. Very pleased with the ease of contact and the friendly helpful way I was helped by Jacob.

M

Manny

07/22/22

5 out of 5

I had a billing issue on my account due…

I had a billing issue on my account due to a mistake on my end. Contacted support and a representative named Enzo was able to correct it for me with ease. I have not had this sort of luck with previous VPN services before. Thanks to Enzo and NordVPN I will be staying with them for the long run.

RM

reza mohsenian

07/22/22

5 out of 5

Martin is perfect

Martin is perfect, and I am satisfied. He is very kind and patient and supportive.

A

Anonym

07/22/22

5 out of 5

Good help

Simon was a helpful person and easy talking to. Made everything clear and easy to understand!

C

Claudia

07/22/22

5 out of 5

Adam was very helpful and understanding…

Adam was very helpful and understanding and did not hesitate to easy my concerns. I give him 5 stars for customer care.

H

Heinz

07/22/22

5 out of 5

new computer running Windows…

I have a new computer running Windows 11 pro and it would not load the Nordvpn set up. the support people were very helpful and did several things to find the problem. there effort help me to find a error in the pre installed windows set up. I fixed the corrupted file via instructions on the MS web site. Without Nordvpn guidence I don't know how it would have taken me to find the error.

H

Harvey

07/22/22

5 out of 5

Was assisted by Enzo

Was assisted by Enzo, who solved my login and payment problems promptly. Great work.

M

Maurizio

07/22/22

5 out of 5

Just what I need

Just what I need. Quick easy and updated regularly.

S

SK

07/22/22

5 out of 5

Their customer service was quite good

Their customer service was quite good. I wanted to cancel because I was getting 26% speeds of my actual internet speeds even when connected to servers in my country. However a very helpful staff guy, Victor, helped me out and we carefully solved the issue together.

CC

Corey Cormier

07/21/22

5 out of 5

NordVPN gave me custom instructions to optimize performance!

I sent NordVPN a question regarding optimizing the speed on my phone. They opened a ticket for my question, sent me detailed instructions and were super fast to respond and follow up with me. And this was just a question, not a technical issue. I was very pleased and now my speed is where I hoped it would be. Great experience!

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].