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SpotScore

NordVPN - VPN Software

NordVPN Reviews in October 2026: User Ratings, Pros & Cons

Secure your online presence with NordVPN.

4.79

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NordVPN Reviews & Ratings

4.79

Excellent

Based on 10133 ratings & 11737 reviews

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Rating Distribution

Excellent

(11079)

Very Good

(124)

Good

(44)

Poor

(96)

Terrible

(394)

Spotsaas Editor’s POV

NordVPN continues to shine as one of the most reliable and user-friendly VPN services on the market today. The overwhelmingly positive feedback highlights its consistent performance, strong privacy measures, and ease of use. Users frequently praise its fast and stable connections, as well as the wide selection of servers that cater to various needs. Features like ...Read more

NordVPN pros and cons

  • Reliable and consistent VPN performance with fast and trusted connections.

  • Easy to use interface that works reliably for most users.

  • Excellent customer support, with quick responses and effective resolution of issues via live chat.

  • Provides a sense of privacy and security, even against potential government surveillance.

  • Subscription or billing issues are occasionally reported, causing temporary service interruptions.

  • Some customer service errors or initial misinformation require additional follow-ups to resolve.

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Showing 7641-7650 out of 11737

SF

Shelley Francis Murray

07/25/22

5 out of 5

Timothy at NORDVPN

I had Timothy solve my problem in no time! He was very pleasant to deal with, Effecient is his middle name! I am NOT computer savvy but he helped me quickly. I truly recommend NORDVPN for security on your devices. Money well spent!

JL

Josh Lo

07/25/22

5 out of 5

Had a somewhat obscure question that…

Had a somewhat obscure question that was answered quickly and concisely.

R

Robert

07/25/22

5 out of 5

Carl was great!

Date of experience: July 26, 2022

J

James

07/25/22

5 out of 5

Great support service

I had an issue where I made a mistake and thankfully support agent Jess was able to assist me all the way through. Jess was quick and concise and aided all of my needs.

W

Wilbert

07/25/22

5 out of 5

Sid was very helpful and patient.

Date of experience: July 26, 2022

P

paleo

07/25/22

5 out of 5

Top shelf customer service and support.

The support staff that NordVPN has are super helpful and resolved my issues in a timely manner. I highly recommend anyone to use this service.

HJ

Honey Jam

07/25/22

5 out of 5

Jackson was very patient and helpful…

Jackson was very patient and helpful with assisting me in downloading the new 5.18.2 version of Nord today.

P

Peter

07/25/22

5 out of 5

Had an issue with my auto renew maeve…

Had an issue with my auto renew maeve the advisor sorted it instantly. Well impressed.

C

Customer

07/25/22

5 out of 5

Customer support chat was extremely…

Customer support chat was extremely helpful, polite and professiona.

J

Jeanette

07/25/22

5 out of 5

Great response times, very kind, and super helpful!

I had a pretty specific problem that wasn't on the help center, and I thought that I may have to contact another authentication app's support center, but everyone at Nord helped me out and solved my problem! I got transferred twice to someone who could help me out, and they all responded very quickly and kindly!

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].