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SpotScore

NordVPN - VPN Software

NordVPN Reviews in October 2026: User Ratings, Pros & Cons

Secure your online presence with NordVPN.

4.79

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NordVPN Reviews & Ratings

4.79

Excellent

Based on 10133 ratings & 11737 reviews

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Rating Distribution

Excellent

(11079)

Very Good

(124)

Good

(44)

Poor

(96)

Terrible

(394)

Spotsaas Editor’s POV

NordVPN continues to shine as one of the most reliable and user-friendly VPN services on the market today. The overwhelmingly positive feedback highlights its consistent performance, strong privacy measures, and ease of use. Users frequently praise its fast and stable connections, as well as the wide selection of servers that cater to various needs. Features like ...Read more

NordVPN pros and cons

  • Reliable and consistent VPN performance with fast and trusted connections.

  • Easy to use interface that works reliably for most users.

  • Excellent customer support, with quick responses and effective resolution of issues via live chat.

  • Provides a sense of privacy and security, even against potential government surveillance.

  • Subscription or billing issues are occasionally reported, causing temporary service interruptions.

  • Some customer service errors or initial misinformation require additional follow-ups to resolve.

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Showing 7611-7620 out of 11737

M

Marcos

07/27/22

5 out of 5

Had great results from Jamey's help

Had great results from Jamey's help, really knowledgable and patient with my questions, resolved everything on my first call. Thank you very much again Jamey, keep up the excellent work!

C

Clive

07/27/22

5 out of 5

Great VPN

Great VPN, on the ball

EV

Enrique Valdez

07/27/22

5 out of 5

Awesome Customer Service

George helped me out in a quick and easy manner! Helped me solve my issue!

LT

Luis Terrero

07/27/22

5 out of 5

Matilda was great.

Date of experience: July 28, 2022

N

Neolution

07/27/22

5 out of 5

User error that was quickly fixed by Adam

Made a mistake during the signup and thought there would be a confirmation page before the payment was submitted. That was not the case and had to reach out to NordVPN chat support. The first support rep would just give me weblinks to online instructions and articles and the provided solution would take up to two business days. Was becoming very frustrated and was about to request a refund and look at other VPN options. Fortunately I was then connected to Adam and he quickly resolved the ...

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RD

Ron D

07/27/22

5 out of 5

Great VPN

Great VPN. Very easy to use.

SL

Simon Liu

07/27/22

5 out of 5

Great customer support from Steve on…

Great customer support from Steve on online live chat, who helped satisfy my issues with their bill invoicing. Thanks Steve!

IC

Ivan Cutchon

07/27/22

5 out of 5

Amazing Customer Service

Jess was amazing at assisting me with billing and gave me a coupon code. Awesome service.

AC

Arturo Cajiga

07/27/22

5 out of 5

Brad Excellent Service

Excellent service of your team, specially Brad! Thanks.

A

anon

07/27/22

5 out of 5

Very nice

Very nice, informative and answered all my questions quickly!!

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].