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9.8

SpotScore

NordVPN - VPN Software

NordVPN Reviews in October 2026: User Ratings, Pros & Cons

Secure your online presence with NordVPN.

4.79

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NordVPN Reviews & Ratings

4.79

Excellent

Based on 10133 ratings & 11737 reviews

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Rating Distribution

Excellent

(11079)

Very Good

(124)

Good

(44)

Poor

(96)

Terrible

(394)

Spotsaas Editor’s POV

NordVPN continues to shine as one of the most reliable and user-friendly VPN services on the market today. The overwhelmingly positive feedback highlights its consistent performance, strong privacy measures, and ease of use. Users frequently praise its fast and stable connections, as well as the wide selection of servers that cater to various needs. Features like ...Read more

NordVPN pros and cons

  • Reliable and consistent VPN performance with fast and trusted connections.

  • Easy to use interface that works reliably for most users.

  • Excellent customer support, with quick responses and effective resolution of issues via live chat.

  • Provides a sense of privacy and security, even against potential government surveillance.

  • Subscription or billing issues are occasionally reported, causing temporary service interruptions.

  • Some customer service errors or initial misinformation require additional follow-ups to resolve.

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Showing 7581-7590 out of 11737

DM

Doug Manning

07/29/22

5 out of 5

Email drama

Apple's "Hide My Email" was a little too effective, and I couldn't get back into my Nord account. Doug on chat was patient and helpful, and I was soon up and running.

G

Gerick

07/29/22

5 out of 5

Doug is a good worker

Date of experience: July 30, 2022

EC

Ezra Casteel

07/29/22

5 out of 5

Great Customer Service

Received good customer service when I saw them advertise a deal that as a current customer I did not see a way to take advantage of. Customer service replied almost immediately with instructions on how to redeem the discount that I was able to successfully implement. We have used NordVPN for several years and the customer services keeps us around.

JD

Joe Dickerson

07/29/22

5 out of 5

Very reliable VPN service and great customer service with problem ticket and tracking over email.

The service has been great especially when traveling outside the country (both streaming and web access with no interruptions)

NS

Naeem Shafi

07/29/22

5 out of 5

Great support and great service

Great support, great service. Kyra perfectly answered all the technical questions I had.

RZ

Rami Zayed

07/29/22

5 out of 5

MFA login help

Needed help adding an Authenticator app but that required resetting current MFA settings. Kyra was able to help me do this quickly and painlessly.

E

Ellen

07/29/22

5 out of 5

Noelle helped me activate my account…

Noelle helped me activate my account when Apple had a problem sending them the payment info. Quick and easy

SW

Simon Walker

07/29/22

5 out of 5

Simon was very helpful when I asked to…

Simon was very helpful when I asked to cancel my free trial

K

Kaung

07/29/22

5 out of 5

Great!

Great! Thanks alot for the offer and services.

C

Clay

07/29/22

5 out of 5

Wade and Kyle were extremely helpful

Wade and Kyle were extremely helpful. They solved my MLB.tv streaming in Hawaii problem. Each of these representatives spent more than 30 mins each working me through the process. Most helpful and knowledgeable help desk I have interacted with.

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].