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SpotScore

NordVPN - VPN Software

NordVPN Reviews in October 2026: User Ratings, Pros & Cons

Secure your online presence with NordVPN.

4.79

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NordVPN Reviews & Ratings

4.79

Excellent

Based on 10133 ratings & 11737 reviews

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Rating Distribution

Excellent

(11079)

Very Good

(124)

Good

(44)

Poor

(96)

Terrible

(394)

Spotsaas Editor’s POV

NordVPN continues to shine as one of the most reliable and user-friendly VPN services on the market today. The overwhelmingly positive feedback highlights its consistent performance, strong privacy measures, and ease of use. Users frequently praise its fast and stable connections, as well as the wide selection of servers that cater to various needs. Features like ...Read more

NordVPN pros and cons

  • Reliable and consistent VPN performance with fast and trusted connections.

  • Easy to use interface that works reliably for most users.

  • Excellent customer support, with quick responses and effective resolution of issues via live chat.

  • Provides a sense of privacy and security, even against potential government surveillance.

  • Subscription or billing issues are occasionally reported, causing temporary service interruptions.

  • Some customer service errors or initial misinformation require additional follow-ups to resolve.

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Showing 7571-7580 out of 11737

PS

Paul Sumner

07/29/22

5 out of 5

Simon was my representative.

Date of experience: July 30, 2022

W

Wrav

07/29/22

5 out of 5

Excellent Found Nord VPN very fair in my dealings…

Found Nord VPN very fair in my dealings with them Very responsive.

S

Sam

07/29/22

5 out of 5

Kyra deserves an award, seriously

Kyra was the most helpful customer service representative I've ever chatted with. Response times were slow but I could tell she wasn't bs-ing but really trying to help me troubleshoot. I could tell she was pleasant even through chat, and my issue was resolved timely. I genuinely appreciate you Kyra, thank you so much. I don't know what I'd do without you!

YR

Yudho Ramadhan

07/29/22

5 out of 5

Got a weird problem when i cant find my country server

Got a weird problem when i cant find my country server on the map nor the list. Tried to reach support team by instagram DM and get a response immediately. After some suggestions, the problem finally resolved! A very quick response with a very helpful suggestions.

MY

Matthew Yu

07/29/22

5 out of 5

Cancelled and refunded subscription as…

Cancelled and refunded subscription as requested within 2 minutes. Thanks to Simon for helping me out.

CS

Chris Sizemore

07/29/22

5 out of 5

Fast customer service

I was having some login issues and the representative helped me get straight to the bottom of the issue.

G

Gerick

07/29/22

5 out of 5

Doug is a good worker

Date of experience: July 30, 2022

EC

Ezra Casteel

07/29/22

5 out of 5

Great Customer Service

Received good customer service when I saw them advertise a deal that as a current customer I did not see a way to take advantage of. Customer service replied almost immediately with instructions on how to redeem the discount that I was able to successfully implement. We have used NordVPN for several years and the customer services keeps us around.

JD

Joe Dickerson

07/29/22

5 out of 5

Very reliable VPN service and great customer service with problem ticket and tracking over email.

The service has been great especially when traveling outside the country (both streaming and web access with no interruptions)

HK

Henrik Kruse

07/29/22

5 out of 5

The chat service is of high quality

The chat service is of high quality. It felt like there was a focus on quality in answers rather than quantity. It was a big help from Erina and Lucas. I wanted to know if I could access my NAS files with the Meshnet function, I can't, but they figured it out and didn't leave me to set it all up just to get the same conclusion.

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].