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9.8

SpotScore

NordVPN - VPN Software

NordVPN Reviews in October 2026: User Ratings, Pros & Cons

Secure your online presence with NordVPN.

4.79

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NordVPN Reviews & Ratings

4.79

Excellent

Based on 10133 ratings & 11737 reviews

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Rating Distribution

Excellent

(11079)

Very Good

(124)

Good

(44)

Poor

(96)

Terrible

(394)

Spotsaas Editor’s POV

NordVPN continues to shine as one of the most reliable and user-friendly VPN services on the market today. The overwhelmingly positive feedback highlights its consistent performance, strong privacy measures, and ease of use. Users frequently praise its fast and stable connections, as well as the wide selection of servers that cater to various needs. Features like ...Read more

NordVPN pros and cons

  • Reliable and consistent VPN performance with fast and trusted connections.

  • Easy to use interface that works reliably for most users.

  • Excellent customer support, with quick responses and effective resolution of issues via live chat.

  • Provides a sense of privacy and security, even against potential government surveillance.

  • Subscription or billing issues are occasionally reported, causing temporary service interruptions.

  • Some customer service errors or initial misinformation require additional follow-ups to resolve.

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Showing 7561-7570 out of 11737

DD

Deputy Dawg

07/30/22

5 out of 5

I Ran into my first problem with Nord VPN

I was having an issue connecting to different sites that appeared to be related to Nord VPN. I contacted Nord via Chat and Bart was very helpful. With his assistance I was able to fix my issues and get back on line. He was very patient and knowledgeable.

R

Rick

07/30/22

5 out of 5

Great Customer Service

I was having trouble with a subscription renewal. Sage handled my questions expertly. Great customer experience.

RL

Rosita Lombardi

07/30/22

5 out of 5

The person i chatted with was really…

The person i chatted with was really nice and professional, making my experience very easy and quick to do. Really nice!

T

Tami

07/30/22

5 out of 5

I really like the product

I really like the product. It is useful for going to places otherwise blocked in your area and of course the privacy aspect. Unfortunately I have to cancel due to cost but Simon was very helpful in getting this done quickly for me. Thanks and I hope to be back in the near future.

AA

Arkady Adilkhanyan

07/30/22

5 out of 5

Harper did a fantastic Job

Harper did a fantastic Job on helping me out with a refund issue I had. The issue was mostly connected to not being able to contact apple, but the agent did a perfect job assisting me on everything and solved the issue!

H

houman

07/30/22

5 out of 5

customer support

Thanks NordVPN customer support and also Oliver to help me solve my problem.

H

Hamish

07/30/22

5 out of 5

Thanks Angelo!

Angelo just helped me sort out a subscription issue, all done in a few minutes and with no fuss! A lot of products are similar until you get to needing help, I was pleasantly surprised by the support I got!

MS

Matthew Saucier

07/30/22

5 out of 5

I needed a VPN for port forwarding

I needed a VPN for port forwarding. Unfortunately, I had to cancel the same day as purchase. Let me just say.. Not only is Nord an affordable VPN, but their customer service is fantastic. I spoke with Britney and she helped me through the refunding process within like 5 minutes. I never write reviews, but I genuinely had a good experience. Thank you Britney

DM

Doug Manning

07/29/22

5 out of 5

Email drama

Apple's "Hide My Email" was a little too effective, and I couldn't get back into my Nord account. Doug on chat was patient and helpful, and I was soon up and running.

HK

Henrik Kruse

07/29/22

5 out of 5

The chat service is of high quality

The chat service is of high quality. It felt like there was a focus on quality in answers rather than quantity. It was a big help from Erina and Lucas. I wanted to know if I could access my NAS files with the Meshnet function, I can't, but they figured it out and didn't leave me to set it all up just to get the same conclusion.

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].