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SpotScore

NordVPN - VPN Software

NordVPN Reviews in October 2026: User Ratings, Pros & Cons

Secure your online presence with NordVPN.

4.79

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NordVPN Reviews & Ratings

4.79

Excellent

Based on 10133 ratings & 11737 reviews

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Rating Distribution

Excellent

(11079)

Very Good

(124)

Good

(44)

Poor

(96)

Terrible

(394)

Spotsaas Editor’s POV

NordVPN continues to shine as one of the most reliable and user-friendly VPN services on the market today. The overwhelmingly positive feedback highlights its consistent performance, strong privacy measures, and ease of use. Users frequently praise its fast and stable connections, as well as the wide selection of servers that cater to various needs. Features like ...Read more

NordVPN pros and cons

  • Reliable and consistent VPN performance with fast and trusted connections.

  • Easy to use interface that works reliably for most users.

  • Excellent customer support, with quick responses and effective resolution of issues via live chat.

  • Provides a sense of privacy and security, even against potential government surveillance.

  • Subscription or billing issues are occasionally reported, causing temporary service interruptions.

  • Some customer service errors or initial misinformation require additional follow-ups to resolve.

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Showing 7541-7550 out of 11737

FD

Franck De Bruyne

07/31/22

5 out of 5

Purchased a dedicated VPN

Purchased a dedicated VPN, got in contact with the customer service. Ned the helper, had everything set up to help me, nothing else to say.

FO

Fadi Obaji

07/31/22

5 out of 5

Application doesn't open easily

**UPDATE** Agent contacted me and guided me on what to do. You can't find developers to fix application startup?! The application doesn't open(start up) easily! like you have to close its process from task manager and reopen and close and reopen until it works! This is very bad for a premium VPN service.

X

xyz

07/31/22

5 out of 5

Willow was really professional

Date of experience: August 01, 2022

J

Justin

07/31/22

5 out of 5

Great patience and customer service

Date of experience: August 01, 2022

SF

Smith Forde

07/31/22

5 out of 5

Great

Gia was really helpful and kind.

LC

Lf Chung

07/31/22

5 out of 5

Great Response and Courteous Service

Eryc the agent managing my issue was very kind, understanding, and patient even when it turned out my issue was an oversight on my own part. The support was very helpful overall and I am glad my issue was resolved in an efficient and speedy manner.

T

Tanner

07/31/22

5 out of 5

The Customer Service was great!

The Customer Service was great. I had never reached out to NordVPNs customer service and was worried. my support agent Jess was very professional, quick, and clearly communicated with me all of my options. Thanks!

BF

Benjamin Franklin

07/31/22

5 out of 5

Evan helped me with some billing…

Evan helped me with some billing issues, a seamless experience.

VK

Valik Kovach

07/31/22

5 out of 5

Everybody know they are number 1…

Everybody know they are number 1 however today I found out the the support team is also number 1 ! Thank you Magnus for the assist today

K

Ken

07/31/22

5 out of 5

Brad was helpful

Date of experience: August 01, 2022

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].