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SpotScore

NordVPN - VPN Software

NordVPN Reviews in October 2026: User Ratings, Pros & Cons

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4.79

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NordVPN Reviews & Ratings

4.79

Excellent

Based on 10133 ratings & 11737 reviews

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Rating Distribution

Excellent

(11079)

Very Good

(124)

Good

(44)

Poor

(96)

Terrible

(394)

Spotsaas Editor’s POV

NordVPN continues to shine as one of the most reliable and user-friendly VPN services on the market today. The overwhelmingly positive feedback highlights its consistent performance, strong privacy measures, and ease of use. Users frequently praise its fast and stable connections, as well as the wide selection of servers that cater to various needs. Features like ...Read more

NordVPN pros and cons

  • Reliable and consistent VPN performance with fast and trusted connections.

  • Easy to use interface that works reliably for most users.

  • Excellent customer support, with quick responses and effective resolution of issues via live chat.

  • Provides a sense of privacy and security, even against potential government surveillance.

  • Subscription or billing issues are occasionally reported, causing temporary service interruptions.

  • Some customer service errors or initial misinformation require additional follow-ups to resolve.

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Showing 7521-7530 out of 11737

OF

Omar Farag

08/01/22

5 out of 5

Best experience with customer support so far

I was stuck on an annoying issue for a week but didn't decide to ask for support since support at most companies is usually frustrating. However I decided to to ask for help from NordVPNs support (using the chat at the bottom right of their website). I was connected with Timothy who walked me through a bunch of different steps to help me resolve my issues. He spent a bit more than 2 hours helping me and was very considerate and respectful. After a while I was forwarded to another ...

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PP

Peter Pepo

08/01/22

5 out of 5

thank you for making my connection…

thank you for making my connection issue resolved. great support

JW

Jim Wong

08/01/22

5 out of 5

Thank you so much for your help

Kyra, thank you so much for your quick and effective answers. You're really a great help!

A

ab

08/01/22

5 out of 5

Excellent VPN and customer service

This is a great company offering a great service. I've never had any problems with their VPN across macOS, Linux, Windows, Android and iOS. When my subscription auto-renewed I contacted customer support for a refund (like I said, great service but money is getting a little tight lately) and Steve helped me get a better price on the service. I highly recommend NordVPN.

ER

Ella Rumbelow

08/01/22

5 out of 5

so good

so good, impeccable service

AC

Amandine Charles

08/01/22

5 out of 5

No connection in China sorted thanks to Sean

I couldn't connect as I had already arrived in China and hadn't done the necessary steps before entering the country. I got an online chat via someone else's VPN and a guy called SEAN came to my rescue. He was amazing and patient (which he needed to be with me ~ I didn't even know how to access the keychain app ~ whatever that is, and he calmly and patiently explained every step to follow).

JC

Jonas Cooper

08/01/22

5 out of 5

Best VPN in the business

Reached out to clear up some questions about using a dedicated ip with Nord. Lucas answered all my questions then helped me get set up. He also saved us 60% on a renew.

Y

Yolaine

08/01/22

5 out of 5

Had some issues with Netflix

Had some issues with Netflix. Issues sorted in 5 min !

R

roxx

08/01/22

5 out of 5

Lucas answered my questions very…

Lucas answered my questions very quickly.

J

justtwored

08/01/22

5 out of 5

I wanted to report some bugs and…

I wanted to report some bugs and Support agent called Bart helped me. He did send all the things that I needed. Nord support is always great.

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].