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9.8

SpotScore

NordVPN - VPN Software

NordVPN Reviews in October 2026: User Ratings, Pros & Cons

Secure your online presence with NordVPN.

4.79

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NordVPN Reviews & Ratings

4.79

Excellent

Based on 10133 ratings & 11737 reviews

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Rating Distribution

Excellent

(11079)

Very Good

(124)

Good

(44)

Poor

(96)

Terrible

(394)

Spotsaas Editor’s POV

NordVPN continues to shine as one of the most reliable and user-friendly VPN services on the market today. The overwhelmingly positive feedback highlights its consistent performance, strong privacy measures, and ease of use. Users frequently praise its fast and stable connections, as well as the wide selection of servers that cater to various needs. Features like ...Read more

NordVPN pros and cons

  • Reliable and consistent VPN performance with fast and trusted connections.

  • Easy to use interface that works reliably for most users.

  • Excellent customer support, with quick responses and effective resolution of issues via live chat.

  • Provides a sense of privacy and security, even against potential government surveillance.

  • Subscription or billing issues are occasionally reported, causing temporary service interruptions.

  • Some customer service errors or initial misinformation require additional follow-ups to resolve.

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Showing 7511-7520 out of 11737

CS

Christina Shen

08/02/22

5 out of 5

Great fast servise

Great fast servise, Simon is friendly

W

William

08/02/22

5 out of 5

Awesome Chat Service!

I used the Chat feature and received service from Simon. I received my renewal for NordVPN and the price increased significantly. Simon was able to work with me on the pricing and provided excellent service and took care of my plan and provided me with a quick solution. Simon, YOU ROCK!

M

Mohamed

08/02/22

5 out of 5

ELITE VPN

its one of the elite VPNs around but unfortunately i bought it to stabilize my ping while playing APEX LEGENS but that didn't help me to do so. the guys from live chat support are amazing and very helpful in a matter of minutes they did all the needful to refund my payment and cancel my subscription Thanks Simon & Magnus appreciate your support ;)

W

Waldemar

08/02/22

5 out of 5

Did need support, but it fixed the overall experience.

I had to reach out for the technical support, because any of the presets did cut my speed from 500Mbit to under 100Mbit. In just 5mins the person from support fixed my issue - thanks Mason! - he was very emphatic and did also skip some basic troubleshooting as I mentioned I already did all of the offered solutions. I'm so happy I can stick with NordVPN as the interface is just good-looking and now the overall-experience is just amazing. So glad that Mason did bring me on track and kept me ...

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SA

Saad Ahmad

08/02/22

5 out of 5

The customer support agent" Nova "…

The customer support agent" Nova " really helped me with everything i wanted to purchase and setup a dedicated VPN. Amazing customer support.

CM

Craig Mitchell

08/02/22

5 out of 5

Thank you to Ruby and Louis for helping…

Thank you to Ruby and Louis for helping me out with sorting a double charge issue they really helped out through this issue I would highly recommend Nord VPN

NJ

Nicolas, Jovaron V

08/01/22

5 out of 5

Roger is awesome!

Roger, my agent did great. He was patient and my problem was resolved at the end. Made my day to be honest. Great Service NORDVPN!

A

Angelos

08/01/22

5 out of 5

Support was really fast and helpful

Support was really fast and helpful. No waiting queue and no meaningless communications, just straight to the point. Magnus helped to resolve the issue the best way possible and as fast as possible.

LL

Lvk Lui

08/01/22

5 out of 5

Lvk Lui

I've been using Nord for quite a few years now, it worked fine in mainland China as well in the past, which is fantastic. However I decided to explore other VPNs this year, but their customer service was just too excellent that I couldn't resist staying with them. The online assistant Noelle offered to extend my subscription for an extra 18 months for free, it was such a generous gesture from her. I would recommend Nord to anyone who's looking for a reliable VPN that works.

M

MidwestGC

08/01/22

5 out of 5

Works great, no complaints

The VPN has been working fine. It's fast. No complaints at all – except that (like many apps), it gets updated too much. I would like to see less frequent updates, as that starts to become time consuming.

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].