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9.8

SpotScore

NordVPN - VPN Software

NordVPN Reviews in October 2026: User Ratings, Pros & Cons

Secure your online presence with NordVPN.

4.79

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NordVPN Reviews & Ratings

4.79

Excellent

Based on 10133 ratings & 11737 reviews

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Rating Distribution

Excellent

(11079)

Very Good

(124)

Good

(44)

Poor

(96)

Terrible

(394)

Spotsaas Editor’s POV

NordVPN continues to shine as one of the most reliable and user-friendly VPN services on the market today. The overwhelmingly positive feedback highlights its consistent performance, strong privacy measures, and ease of use. Users frequently praise its fast and stable connections, as well as the wide selection of servers that cater to various needs. Features like ...Read more

NordVPN pros and cons

  • Reliable and consistent VPN performance with fast and trusted connections.

  • Easy to use interface that works reliably for most users.

  • Excellent customer support, with quick responses and effective resolution of issues via live chat.

  • Provides a sense of privacy and security, even against potential government surveillance.

  • Subscription or billing issues are occasionally reported, causing temporary service interruptions.

  • Some customer service errors or initial misinformation require additional follow-ups to resolve.

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Showing 7481-7490 out of 11737

CM

Colm Meaney

08/03/22

5 out of 5

Kayla was really patient

Kayla was really patient and got me back connected.

M

Myiah

08/03/22

5 out of 5

Canceling subscription

worked with simon on a refund and they were very helpful and patient with me.

CE

Chase Elliot

08/03/22

5 out of 5

Had an issue with a new update not…

Had an issue with a new update not logging in on an android box. Spent a few minutes with tech support and they had me load an older version that works great.

MC

Mike Cunnington

08/03/22

5 out of 5

Brilliant and so helpful

I spoke to Eugene and everything was sorted so easily. Brilliant service exactly what you need when you are struggling, couldn't have helped me more. How all customer services should be

VD

Vincent Dodge

08/03/22

5 out of 5

Great Customer Service

Khai did a great job troubleshooting and answering my questions - clearly a lot of technical expertise.

L

Lukas

08/03/22

5 out of 5

Bruno, Ean and Maisie helped me with all my problems!

Ean helped me with all my problems! Thank you very much! Edit: Maisie helped me too with my problems again after some time and everything was perfectly resolved! Bruno: He helped me solve my questions about WebRTC and securing my IP on my mobile device as well as computer.

JB

Jules BIRARD

08/03/22

5 out of 5

Wanting to change my email address

Wanting to change my email address, I contacted the support team who turned out to be super efficient and friendly. Thanks to Gigi for handling my request so quickly!

S

Sho

08/03/22

5 out of 5

Great help from the agent named Simon

Great help from the agent named Simon, love the service

SS

Selina S

08/03/22

5 out of 5

I had a question that and the robot…

I had a question that and the robot over complicated the answer. I was able to be connected to a live person via chat who helped me. The process was quick and they reassured me that I was connected and they explained how to connect!

W

Wildson

08/03/22

5 out of 5

Great customer service

Great customer service, thanks Angelo :)

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].