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9.8

SpotScore

NordVPN - VPN Software

NordVPN Reviews in October 2026: User Ratings, Pros & Cons

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4.79

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NordVPN Reviews & Ratings

4.79

Excellent

Based on 10133 ratings & 11737 reviews

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Rating Distribution

Excellent

(11079)

Very Good

(124)

Good

(44)

Poor

(96)

Terrible

(394)

Spotsaas Editor’s POV

NordVPN continues to shine as one of the most reliable and user-friendly VPN services on the market today. The overwhelmingly positive feedback highlights its consistent performance, strong privacy measures, and ease of use. Users frequently praise its fast and stable connections, as well as the wide selection of servers that cater to various needs. Features like ...Read more

NordVPN pros and cons

  • Reliable and consistent VPN performance with fast and trusted connections.

  • Easy to use interface that works reliably for most users.

  • Excellent customer support, with quick responses and effective resolution of issues via live chat.

  • Provides a sense of privacy and security, even against potential government surveillance.

  • Subscription or billing issues are occasionally reported, causing temporary service interruptions.

  • Some customer service errors or initial misinformation require additional follow-ups to resolve.

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Showing 7461-7470 out of 11737

J

James

08/04/22

5 out of 5

Carl form Nord

Carl was online with me until I finally got through the help I needed. Ever need to contact Nord support, ask to speak with Carl 💯

SB

Sam Benson

08/04/22

5 out of 5

Nick was helpful

Nick was helpful, polite and fixed the problem straight away.

BB

Brendan Bullen

08/04/22

5 out of 5

An excellent support team

The NordVPN support team has always been excellent. The chat functionality within the account section is perfect and their support people are always quick to respond and highly knowledgeable. Today I had the pleasure of talking to Lucas who was very helpful.

N

Natasha

08/04/22

5 out of 5

I was unable to connect to my internet…

I was unable to connect to my internet due to a proxy issue. The live chat was extremely helpful and the person on the otherside was polite and knowledgeable.

JA

Jittiwat Amnouypon

08/04/22

5 out of 5

Support is helpful and I barely have to…

Support is helpful and I barely have to wait to talk to them. Thanks for Jane and Lucas to help me solve the issue!

MM

Marco Mondini

08/04/22

5 out of 5

Lucas helped me fast

Date of experience: August 05, 2022

A

al

08/04/22

5 out of 5

NordVPN - Outstanding service and support!

Had complicated connection issues on my Linux system with NordVPN and support (Sid) chatted with me and trackwd down the problem and helped to solve the issue and stayed online even after several reboots during several hours and answered all questions just perfectly. Great support, outstanding! The software and VPN service, once set up correctly, runs perfectly and plenty of servers (near my location in Europe) have almost no speed lags compared to my original ISP servers and even with the ...

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J

John

08/04/22

5 out of 5

Lost access, but Nord support is AMAZING

Contacted support because I completely lost my account when I sold my old phone with 2FA. Have been very worried and not sure what to do. Finding support on the website was very easy and Gabriel (Nordvpn support) helped out quickly and made sure everything was secure! Helped me get the account back and helped made sure I was satisfied completely!

L

LRamos

08/04/22

5 out of 5

Kayla ^.^ (and Miles) did a great job…

Kayla ^.^ (and Miles) did a great job shedding light on all my concerns today! We just found out that we only have 3 active US dedicated IPs (when we should have 4). She helped me get that 4th and now I am just waiting to hear back for the new server/dedicated IP. Thank you so much!!! Happy weekend!

T

Tobias

08/04/22

5 out of 5

Laptop problems resolved quickly

I had problems connecting a new laptop with Ubuntu, but the chat support, namely Talia, quickly helped me solve the issue.

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].