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9.8

SpotScore

NordVPN - VPN Software

NordVPN Reviews in October 2026: User Ratings, Pros & Cons

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4.79

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NordVPN Reviews & Ratings

4.79

Excellent

Based on 10133 ratings & 11737 reviews

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Rating Distribution

Excellent

(11079)

Very Good

(124)

Good

(44)

Poor

(96)

Terrible

(394)

Spotsaas Editor’s POV

NordVPN continues to shine as one of the most reliable and user-friendly VPN services on the market today. The overwhelmingly positive feedback highlights its consistent performance, strong privacy measures, and ease of use. Users frequently praise its fast and stable connections, as well as the wide selection of servers that cater to various needs. Features like ...Read more

NordVPN pros and cons

  • Reliable and consistent VPN performance with fast and trusted connections.

  • Easy to use interface that works reliably for most users.

  • Excellent customer support, with quick responses and effective resolution of issues via live chat.

  • Provides a sense of privacy and security, even against potential government surveillance.

  • Subscription or billing issues are occasionally reported, causing temporary service interruptions.

  • Some customer service errors or initial misinformation require additional follow-ups to resolve.

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Showing 7451-7460 out of 11737

HB

H Barri

08/04/22

5 out of 5

Was having issues with my connectivity…

Was having issues with my connectivity and was connected with Jamey in the online helpdesk department. They were very thorough and helpful. Also, very patient with me as I was working through my problems. We determined it has nothing to do with NordVPN but with my ISP. I will be reaching out to them in the near future. Sidenote: I want to shout out to Jamey for their hard work and dedication to resolving my issue. Even through chat, I felt as if they were empathetic and cared about me. ...

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J

James

08/04/22

5 out of 5

Carl form Nord

Carl was online with me until I finally got through the help I needed. Ever need to contact Nord support, ask to speak with Carl 💯

SB

Sam Benson

08/04/22

5 out of 5

Nick was helpful

Nick was helpful, polite and fixed the problem straight away.

BB

Brendan Bullen

08/04/22

5 out of 5

An excellent support team

The NordVPN support team has always been excellent. The chat functionality within the account section is perfect and their support people are always quick to respond and highly knowledgeable. Today I had the pleasure of talking to Lucas who was very helpful.

N

Natasha

08/04/22

5 out of 5

I was unable to connect to my internet…

I was unable to connect to my internet due to a proxy issue. The live chat was extremely helpful and the person on the otherside was polite and knowledgeable.

E

Etherist

08/04/22

5 out of 5

Nordvpn Support very helpful and proficient

Nordvpn Support (Aidan) was very helpful in getting me back up and running on Linux ... I was having issues connecting to any servers. After reinstalling the App using a sh curl command in the Terminal, Nordvpn installed flawlessly. A simple clearing of the Firewall and all was good. I highly commend the Support Team at Nordvpn. Well done.

DR

Daniel R

08/04/22

5 out of 5

Today i reached out to nordvpn support…

Today i reached out to nordvpn support and was helped by Jackson. He tried to help me diagnose my issues with an unofficial docker build. while we did not solve the issue Jackson did try and help and gave me many ideas to try and solve. After about half a dozen different attempts we both agreed to give up. Jackson did provide me information for an official build which requires a ubuntu linux which I am now attempting.

H

Hansy

08/04/22

5 out of 5

Customer support

Customer support - Annie was quick and helpful in answering my question.

HK

Harald Kaintz

08/04/22

5 out of 5

Silas from NordVPN helped me quickly…

Silas from NordVPN helped me quickly and competently! Perfect support! :-)

MM

Marco Mondini

08/04/22

5 out of 5

Lucas helped me fast

Date of experience: August 05, 2022

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].