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9.8

SpotScore

NordVPN - VPN Software

NordVPN Reviews in October 2026: User Ratings, Pros & Cons

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4.79

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NordVPN Reviews & Ratings

4.79

Excellent

Based on 10133 ratings & 11737 reviews

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Rating Distribution

Excellent

(11079)

Very Good

(124)

Good

(44)

Poor

(96)

Terrible

(394)

Spotsaas Editor’s POV

NordVPN continues to shine as one of the most reliable and user-friendly VPN services on the market today. The overwhelmingly positive feedback highlights its consistent performance, strong privacy measures, and ease of use. Users frequently praise its fast and stable connections, as well as the wide selection of servers that cater to various needs. Features like ...Read more

NordVPN pros and cons

  • Reliable and consistent VPN performance with fast and trusted connections.

  • Easy to use interface that works reliably for most users.

  • Excellent customer support, with quick responses and effective resolution of issues via live chat.

  • Provides a sense of privacy and security, even against potential government surveillance.

  • Subscription or billing issues are occasionally reported, causing temporary service interruptions.

  • Some customer service errors or initial misinformation require additional follow-ups to resolve.

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Showing 7421-7430 out of 11737

IS

Ibrahim Shiyan

08/07/22

5 out of 5

Thank you for finding the way!

Thanks a lot for support. Theodore was so helpful and nice. Which made me relaxed and finally understand what should be done to use the app. Millions of thanks and regards!

EK

Edna Krabapple

08/07/22

5 out of 5

Email issues with VPN

I was experiencing issues with email I sent not being received with VPN on. Aiden resolved the issue professionally, efficiently, and answered all of my questions thoroughly.

AL

Ace Lee

08/07/22

5 out of 5

Good customer service, easy to use

Good customer service, easy to use. Customer service rep Jacob did a great job of solving my issues.

K

Karol

08/07/22

5 out of 5

NordVPN Support Review (Agent Aiden)

I've recently had connectivity issues with my NordVPN and I seeked out the support chat. My total wait time was less than 1 minute, I basically got connected right away. The agent I had been connected with was Aiden, he helped me through about 2 hours of troubleshooting, was really kind, answered all my questions. He actually wrote like a human being as well, unlike other support agents from other sites. My experience all in all was great! In the end, my problem didn't get resolved sadly, ...

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M

Mat

08/07/22

5 out of 5

Eryc: the best experience a customer can ask

I'm writing a review after having solved a huge problem I was experiencing with my devices. It took time but I'm the happiest customer in this world! Eryc took my case and was able to solve it after any kind of issues arose due to my specific requests. So, not only Eryc is very much capable, knowledgeable, and experienced but is also one of the most patient, polite and chill person I've ever met in such situations. He literally saved my day, made me learned a lot of things and also smiled ...

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BG

Bor Gur

08/07/22

5 out of 5

Great job with helping solving a…

Great job with helping solving a problem that I thought makes the service unavailable.

M

Mia

08/07/22

5 out of 5

Working as expected!

I’ve been using NordVPN for about two years now, and it’s been great. I like their modern UI and the actual VPN service has worked as expected.

SB

Sammy Bl

08/07/22

5 out of 5

Excellent

Excellent! I love it!

MM

Moshe Meit

08/07/22

5 out of 5

Billing issue resolved

Henry resolved a billing issue in a prompt and efficient manner. I'm extremely happy with the result.

AA

A A

08/07/22

5 out of 5

I must say amazing customer service…

I must say amazing customer service especially from Jackson and nordvpn isnt a bad vpn i recommend it

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].