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9.8

SpotScore

NordVPN - VPN Software

NordVPN Reviews in October 2026: User Ratings, Pros & Cons

Secure your online presence with NordVPN.

4.79

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NordVPN Reviews & Ratings

4.79

Excellent

Based on 10133 ratings & 11737 reviews

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Rating Distribution

Excellent

(11079)

Very Good

(124)

Good

(44)

Poor

(96)

Terrible

(394)

Spotsaas Editor’s POV

NordVPN continues to shine as one of the most reliable and user-friendly VPN services on the market today. The overwhelmingly positive feedback highlights its consistent performance, strong privacy measures, and ease of use. Users frequently praise its fast and stable connections, as well as the wide selection of servers that cater to various needs. Features like ...Read more

NordVPN pros and cons

  • Reliable and consistent VPN performance with fast and trusted connections.

  • Easy to use interface that works reliably for most users.

  • Excellent customer support, with quick responses and effective resolution of issues via live chat.

  • Provides a sense of privacy and security, even against potential government surveillance.

  • Subscription or billing issues are occasionally reported, causing temporary service interruptions.

  • Some customer service errors or initial misinformation require additional follow-ups to resolve.

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Showing 7411-7420 out of 11737

R

Robbie

08/08/22

5 out of 5

Original setup

I am a first time user. The live person who helped me setup the vpn was very patient and helpful. Thanks

K

Kurwalsky

08/07/22

5 out of 5

Nord VPN need Vincent

I was talking with this FINE gentleman named Vincent and man, this customer service experience has to be hands down the greatest experience I have endured in all of my life. He made me feel like I was truly apart of the NordVpn family and I am so grateful for that. Thank you Vincent I hope that our paths cross once again someday, but until then I bid you farewell.

K

Kurwalsky

08/07/22

5 out of 5

Nord VPN need Vincent

I was talking with this FINE gentleman named Vincent and man, this customer service experience has to be hands down the greatest experience I have endured in all of my life. He made me feel like I was truly apart of the NordVpn family and I am so grateful for that. Thank you Vincent I hope that our paths cross once again someday, but until then I bid you farewell.

S

Spin

08/07/22

5 out of 5

Billing Issue

I needed some billing help regarding an automatic subscription renewal. Kyra was real MVP and was help to help me during my time of need. The service was excellent and highly recommended. Kyra did an amazing job and trust great things come their way.

CH

Charles Heales

08/07/22

5 out of 5

Simon resolved a billing issue fast and…

Simon resolved a billing issue fast and easily. Very happy with the result.

IS

Ibrahim Shiyan

08/07/22

5 out of 5

Thank you for finding the way!

Thanks a lot for support. Theodore was so helpful and nice. Which made me relaxed and finally understand what should be done to use the app. Millions of thanks and regards!

EK

Edna Krabapple

08/07/22

5 out of 5

Email issues with VPN

I was experiencing issues with email I sent not being received with VPN on. Aiden resolved the issue professionally, efficiently, and answered all of my questions thoroughly.

AL

Ace Lee

08/07/22

5 out of 5

Good customer service, easy to use

Good customer service, easy to use. Customer service rep Jacob did a great job of solving my issues.

S

Spin

08/07/22

5 out of 5

Billing Issue

I needed some billing help regarding an automatic subscription renewal. Kyra was real MVP and was help to help me during my time of need. The service was excellent and highly recommended. Kyra did an amazing job and trust great things come their way.

CH

Charles Heales

08/07/22

5 out of 5

Simon resolved a billing issue fast and…

Simon resolved a billing issue fast and easily. Very happy with the result.

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].