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9.8

SpotScore

NordVPN - VPN Software

NordVPN Reviews in October 2026: User Ratings, Pros & Cons

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4.79

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NordVPN Reviews & Ratings

4.79

Excellent

Based on 10133 ratings & 11737 reviews

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Rating Distribution

Excellent

(11079)

Very Good

(124)

Good

(44)

Poor

(96)

Terrible

(394)

Spotsaas Editor’s POV

NordVPN continues to shine as one of the most reliable and user-friendly VPN services on the market today. The overwhelmingly positive feedback highlights its consistent performance, strong privacy measures, and ease of use. Users frequently praise its fast and stable connections, as well as the wide selection of servers that cater to various needs. Features like ...Read more

NordVPN pros and cons

  • Reliable and consistent VPN performance with fast and trusted connections.

  • Easy to use interface that works reliably for most users.

  • Excellent customer support, with quick responses and effective resolution of issues via live chat.

  • Provides a sense of privacy and security, even against potential government surveillance.

  • Subscription or billing issues are occasionally reported, causing temporary service interruptions.

  • Some customer service errors or initial misinformation require additional follow-ups to resolve.

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Showing 7401-7410 out of 11737

JH

Jack Hakobyan

08/08/22

5 out of 5

I got exactly what I needed

I got exactly what I needed, the issue got resolved. I also got so much knowledge by chatting with the consultant. He is knowledgeable, and very resourceful. I would recommend him very much.

LM

Lino Marcelus

08/08/22

5 out of 5

Some questionable billing issues but Amazing customer service

I had a problem with my billing and my account not showing up correctly but a wonderful employee named Luisa helped me so much and made the entire process painless. she was nice and patient, and she walked me through everything. A+ customer service

JT

Jon Trotter

08/08/22

5 out of 5

Overall positive customer support from…

Overall positive customer support from Zac and Ezekiel on diagnosing my DNS problem on Linux

JB

Jeff B

08/08/22

5 out of 5

So Far So Good

Very happy with my experience thus far with NordVPN. Bart from customer service was great, handled my inquiry quickly and addressed my questions pleasantly, and professionally. Thank you!

UL

unknown le poggers

08/08/22

5 out of 5

Epic customer support

I wasn't using this vpn for a lot of time, maybe for max few minutes. I can say that custom support is great. Thanks Simon for using your time!

MT

Marcel Thomaka

08/08/22

5 out of 5

Talia from the live Chat did a very…

Talia from the live Chat did a very good job. Thanks again!

DY

Dave Y

08/08/22

5 out of 5

I'm a ludite and sometimes that gets in…

I'm a ludite and sometimes that gets in the way of using technology successfully. I chatted in with Lorelei and she was great. Her patience and clarity helped me get started. Much appreciated :)

H

Harriet

08/08/22

5 out of 5

The service works

The service works - Customer service is unmatched As a VPN does everything you want and more, I have no more need for the service and, stupidly, forgot to cancel the auto renewal. Had a live chat with Gwen, whom was extremely helpful and clear. I've honestly never had a better experience over live support Thanks all!

AS

Armaan S

08/08/22

5 out of 5

Very quick response and helpful

Very quick responses with straight forward steps to follow. My issue got sorted within 5 minutes

JR

J. Rich

08/08/22

5 out of 5

The update process for Linux is…

The update process for Linux is backlevel. The release deb file did not update correctly to let me install the 3.14.2 version. I only got the 3.11.0-1. Larry from the support chat was very kind and competent and provided me quickly the link to the correct release deb file and the commands to quickly reinstall the latest version of the nordvpn package. Everything works now again as expected

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].