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SpotScore

NordVPN - VPN Software

NordVPN Reviews in October 2026: User Ratings, Pros & Cons

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4.79

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NordVPN Reviews & Ratings

4.79

Excellent

Based on 10133 ratings & 11737 reviews

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Rating Distribution

Excellent

(11079)

Very Good

(124)

Good

(44)

Poor

(96)

Terrible

(394)

Spotsaas Editor’s POV

NordVPN continues to shine as one of the most reliable and user-friendly VPN services on the market today. The overwhelmingly positive feedback highlights its consistent performance, strong privacy measures, and ease of use. Users frequently praise its fast and stable connections, as well as the wide selection of servers that cater to various needs. Features like ...Read more

NordVPN pros and cons

  • Reliable and consistent VPN performance with fast and trusted connections.

  • Easy to use interface that works reliably for most users.

  • Excellent customer support, with quick responses and effective resolution of issues via live chat.

  • Provides a sense of privacy and security, even against potential government surveillance.

  • Subscription or billing issues are occasionally reported, causing temporary service interruptions.

  • Some customer service errors or initial misinformation require additional follow-ups to resolve.

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Showing 7381-7390 out of 11737

MA

Martin Alexander

08/09/22

5 out of 5

Talia support

Talia support, very persistent, great job. Shame about the NordVPN application for Android, it's an awful "login loop" experience, expect to be a technical genius to get it working. DNS changes, Default browser testing etc... Awful Android app

CB

Chloé BRESSON

08/09/22

5 out of 5

Very helpful

Couldn't connect on nordvpn. The person on the chat was really patient. Problem solved.

C

Consumer

08/09/22

5 out of 5

Live chat was quick and efficient

Live chat was quick and efficient. Steve was very helpful.

李

李把酒奉陪

08/09/22

5 out of 5

Very good!!!!!

Aiden Very good!!!

DD

Daniel Disbrow

08/09/22

5 out of 5

Bethany was extremely helpful

Bethany was extremely helpful. I had an issue with the Chrome extension not working for me, and it was as simple as a reinstall!

SD

Slavoljub Delic

08/09/22

5 out of 5

Overall best VPN on the market

Overall best VPN on the market. Using it for years. Very cheap, fast and with good support service. A lot of Countries.

T

Traces

08/09/22

5 out of 5

I needed a refund and was given it…

I needed a refund and was given it without question. Thank you so much NordVPN! Dean helped a lot with excellent customer service!

G

Greg

08/09/22

5 out of 5

Jamey - A Grade, Gold Star Tech Assistance!

Jamey was patient, painstaking, explained in detail what I had to do, and didn't stop working in the issue until it was solved. Promotion material for sure - Take Jamey to the top.

S

Scott

08/09/22

5 out of 5

NordVPN installation

I have just installed NordVpn on all of my devices and had several questions regarding their many systems and options. Garfield, the customer service chat rep who helped me could not have been more clear, knowledgeable, polite and responsive to the the barrage of questions I peppered him with. He had an excellent answer for all of them, and delivered the answers quickly and thoughtfully. This guy can't be paid enough for his expertise and professionalism. I hope the company realizes how ...

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BB

Benjamin Bruun

08/09/22

5 out of 5

Excellent VPN and even better customer service

Wanted to have a refund after noticing our family had two accounts. Victoria helped me out and was super professional. Been using NordVPN for years and have nothing bad to say about them. Really solid 5/5

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].