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9.8

SpotScore

NordVPN - VPN Software

NordVPN Reviews in October 2026: User Ratings, Pros & Cons

Secure your online presence with NordVPN.

4.79

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NordVPN Reviews & Ratings

4.79

Excellent

Based on 10133 ratings & 11737 reviews

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Rating Distribution

Excellent

(11079)

Very Good

(124)

Good

(44)

Poor

(96)

Terrible

(394)

Spotsaas Editor’s POV

NordVPN continues to shine as one of the most reliable and user-friendly VPN services on the market today. The overwhelmingly positive feedback highlights its consistent performance, strong privacy measures, and ease of use. Users frequently praise its fast and stable connections, as well as the wide selection of servers that cater to various needs. Features like ...Read more

NordVPN pros and cons

  • Reliable and consistent VPN performance with fast and trusted connections.

  • Easy to use interface that works reliably for most users.

  • Excellent customer support, with quick responses and effective resolution of issues via live chat.

  • Provides a sense of privacy and security, even against potential government surveillance.

  • Subscription or billing issues are occasionally reported, causing temporary service interruptions.

  • Some customer service errors or initial misinformation require additional follow-ups to resolve.

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Showing 7351-7360 out of 11737

JG

john gould

08/11/22

5 out of 5

Very helpful and patient in sorting my…

Very helpful and patient in sorting my problem.

GD

Gokce Demirtas Baser

08/10/22

5 out of 5

Jaylee - support

Jaylee helped me with Direct IP set up today. I was happy with the professionalism and quality of service.

M

Mark

08/10/22

5 out of 5

Willow and Ethan superb with their…

Willow and Ethan superb with their patience supporting my issue. Thanks guys 😀

J

Jakob

08/10/22

5 out of 5

Talia was very helpful

Talia was very helpful! Answered my questions and gave me a resolution.

ME

Moe Elnomany

08/10/22

5 out of 5

Good customer service

Easy to find support. Jimmy was prompt, and professional. No complaints for Nord VPN.

C

Caligurl

08/10/22

5 out of 5

Billing issue resolved!

I received an email stating that my subscription was ending, however, I was promised a free month that would be added to my service. I had an online chat with Simon and he added on the additional month to my service without question. I will continue to use Nord VPN because of their excellent customer service.

D

David

08/10/22

5 out of 5

Carl is great

Carl is great! He helps me a lot! Clearly and patiently :)

R

Rob

08/10/22

5 out of 5

Lawrence helped me out and my problem…

Lawrence helped me out and my problem was fixed in about 2 minutes! Man deserves a raise! Thanks!

T

Tim

08/10/22

5 out of 5

Simon on the live chat was fantastic

Simon on the live chat was fantastic. Quick to respond, knowledgeable, and was able to guide me to the best product options for our needs. Always a great team at NORD.

N

NoMoreChatbots

08/10/22

5 out of 5

Humans Are Better Than Chatbots

I used your online service to ask for the "Time to change your password" notification to be removed. After not getting anywhere with your chatbot, I asked to speak with a human. I was routed to Webster, who was able to assist and complete my request within 5 minutes after I sent a confirmation email. Like I told him, "That's what I call service." Well done, NordVPN.

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].