NEWJoin 2M+ software buyers|Get Weekly Insights, Trends & Expert PicksSubscribe free →

9.8

SpotScore

NordVPN - VPN Software

NordVPN Reviews in October 2026: User Ratings, Pros & Cons

Secure your online presence with NordVPN.

4.79

Add to compare

Starts from $3.29 / Month

See Plans & Pricing

NordVPN Reviews & Ratings

4.79

Excellent

Based on 10133 ratings & 11737 reviews

Are you using NordVPN?

Rating Distribution

Excellent

(11079)

Very Good

(124)

Good

(44)

Poor

(96)

Terrible

(394)

Spotsaas Editor’s POV

NordVPN continues to shine as one of the most reliable and user-friendly VPN services on the market today. The overwhelmingly positive feedback highlights its consistent performance, strong privacy measures, and ease of use. Users frequently praise its fast and stable connections, as well as the wide selection of servers that cater to various needs. Features like ...Read more

NordVPN pros and cons

  • Reliable and consistent VPN performance with fast and trusted connections.

  • Easy to use interface that works reliably for most users.

  • Excellent customer support, with quick responses and effective resolution of issues via live chat.

  • Provides a sense of privacy and security, even against potential government surveillance.

  • Subscription or billing issues are occasionally reported, causing temporary service interruptions.

  • Some customer service errors or initial misinformation require additional follow-ups to resolve.

Filter results

Sort by :

Relevance
Relevance
Highest-Rated
Lowest-Rated
Least-Recent
Most-Recent

Share this page

Showing 7271-7280 out of 11737

진

진

08/14/22

5 out of 5

The customer service team's response is excellent

SIMON's response from the service team was friendly and prompt. he listened to the customer's needs and solved them quickly.

M

Michael

08/14/22

5 out of 5

Exceptional Support

I ran into an issue where I was charged although I thought that the subscription had been canceled. After reviewing my options and discussing the issues with Clara she offered me an option that worked out on both ends and allowed me to keep the subscription. Thanks for a quick and painless solution to my problem Clara!

NI

Norbert István Bátori

08/14/22

5 out of 5

Lost account, helpful support

Lost access to both nordvpn account and my own email address. Peter helped me a great deal to have access to my account again so I could actually use the service I have a subscription for (which is also a great service btw).

DD

D du Toit

08/14/22

5 out of 5

My man Noelle sorted out a billing…

My man Noelle sorted out a billing issue for me super quick. Great service overall from NordVPN.

TS

Troy Soriano

08/14/22

5 out of 5

Nord login account issue

Lucas over at the NordVPN support team helped me out with an issue I had logging into my Nord account where I didn't have access anymore to the device with the authentication app I used for MFA. He helped me quickly and easily disable it on my account so I could go ahead and access my Nord account once again. It was a fast and simple process and all under 10 Minutes!

AK

Andrew Kinsey

08/14/22

5 out of 5

Excellent Support Provided!

Khai was very quick to address my issue and walked me through all the required steps to get my Linux Mint machine set up and connected with the software.

Z

Zachary

08/14/22

5 out of 5

Simon was great help

Simon was great help. Was able to accomplish what i needed in a fast and timely manner.

CS

Curtis Seed

08/13/22

5 out of 5

Great Customer Support

Carl chatted with me for over an hour trying to help me with connecting my TV. Unfortunately local restrictions meant this wasn't helpful but he discussed using other third party devices to help. Great service.

A

Anonymous

08/13/22

5 out of 5

Fantastic customer service!

Harley was steller! I sincerely appreciate the customer service I received.

TB

Tommy B

08/13/22

5 out of 5

Dean at Customer Support is Fantastic!

Dean at NordVPN helped me out with my subscription syncing issue with the Apple App Store. He provided step by step instructions and helped me directly from the in-browser chat. Thank you so much!

Free vendor scorecard

Evaluate NordVPN objectively with the VPN software scorecard

A weighted VPN software vendor scorecard to score NordVPN against your real requirements — not the marketing.

  • Weighted criteria you can edit
  • Score multiple vendors side-by-side
  • Shareable with your buying committee

No file downloads on screen — we email it to you. One-click unsubscribe anytime.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].