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9.8

SpotScore

NordVPN - VPN Software

NordVPN Reviews in October 2026: User Ratings, Pros & Cons

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4.79

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NordVPN Reviews & Ratings

4.79

Excellent

Based on 10133 ratings & 11737 reviews

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Rating Distribution

Excellent

(11079)

Very Good

(124)

Good

(44)

Poor

(96)

Terrible

(394)

Spotsaas Editor’s POV

NordVPN continues to shine as one of the most reliable and user-friendly VPN services on the market today. The overwhelmingly positive feedback highlights its consistent performance, strong privacy measures, and ease of use. Users frequently praise its fast and stable connections, as well as the wide selection of servers that cater to various needs. Features like ...Read more

NordVPN pros and cons

  • Reliable and consistent VPN performance with fast and trusted connections.

  • Easy to use interface that works reliably for most users.

  • Excellent customer support, with quick responses and effective resolution of issues via live chat.

  • Provides a sense of privacy and security, even against potential government surveillance.

  • Subscription or billing issues are occasionally reported, causing temporary service interruptions.

  • Some customer service errors or initial misinformation require additional follow-ups to resolve.

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Showing 7261-7270 out of 11737

АС

Александр Самойленко

08/14/22

5 out of 5

Great VPN, good speed

Great service, good speed when using VPN. Great support team, fast and to the point. Simon and Peter helped me immediately. Definitely recommend you try it out

CR

Carlos Rincon

08/14/22

5 out of 5

Simon was great

Simon was great. Helped me with my error of entering the wrong email for my account and refunded all charges. He even provided a coupon to sign up again. Thanks Simon!

PG

Paige Gentry

08/14/22

5 out of 5

My review is about customer service

My review is about customer service. SIMON was very helpful and fast.

V

Viktorija

08/14/22

5 out of 5

Great customer service!

Great customer service! I contacted the customer service via a chat box as I needed some assistance. I was connected to a person named Simon and received all the help I needed; the issue was resolved smoothly and efficiently, all it took was a couple of messages and a few minutes. Really pleasant experience.

DH

Daffa Hazara

08/14/22

5 out of 5

good live support chat

good live support chat, provide solution with good service from Heath

F

Fair_reviewer

08/14/22

5 out of 5

Excellent support. totally unexpected how fast

This is my first review ever on here. and I'm glad to do it. I can't believe how fast and smooth the chat with nordvpn and they quickly solved it. it was in regards to renewal of subscription. thanks agent Bobby

AG

Andrew Gorter

08/14/22

5 out of 5

Had some issues finding a server which…

Had some issues finding a server which wasn't blocked for a specific function. Used live chat initially intending to cancel and receive refund, but they (Ethan specifically, great bloke 10/10) suggested a troubleshooting step which quickly solved my problem. Will keep the service now.

J

JT

08/14/22

5 out of 5

Lennie fixed my charge

Got auto-renewed but not for the same deal. Reached out to Lennie at customer service and he was able to fix it right away. I even got disconnected and Jimmy was able to connect me back to Lennie so I didn't have to go through explaining it again.

B

Bryan

08/14/22

5 out of 5

Customer server was great.

Caesar and Aiden both customer representatives help me greatly and patiently during my obscured problem. I woulda gave up on hope solving my problem through but it was solved in the end. I am really pleased and enjoy using Nordvpn

남씽

남두성 씽씽

08/14/22

5 out of 5

I was unable to locate my bill payment…

I was unable to locate my bill payment but Tyler helped out wonderfully. Thank you!

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].