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SpotScore

NordVPN - VPN Software

NordVPN Reviews in October 2026: User Ratings, Pros & Cons

Secure your online presence with NordVPN.

4.79

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NordVPN Reviews & Ratings

4.79

Excellent

Based on 10133 ratings & 11737 reviews

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Rating Distribution

Excellent

(11079)

Very Good

(124)

Good

(44)

Poor

(96)

Terrible

(394)

Spotsaas Editor’s POV

NordVPN continues to shine as one of the most reliable and user-friendly VPN services on the market today. The overwhelmingly positive feedback highlights its consistent performance, strong privacy measures, and ease of use. Users frequently praise its fast and stable connections, as well as the wide selection of servers that cater to various needs. Features like ...Read more

NordVPN pros and cons

  • Reliable and consistent VPN performance with fast and trusted connections.

  • Easy to use interface that works reliably for most users.

  • Excellent customer support, with quick responses and effective resolution of issues via live chat.

  • Provides a sense of privacy and security, even against potential government surveillance.

  • Subscription or billing issues are occasionally reported, causing temporary service interruptions.

  • Some customer service errors or initial misinformation require additional follow-ups to resolve.

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Showing 7251-7260 out of 11737

NH

Nicola Holmes

08/15/22

5 out of 5

Great service

Jess was great. She was friendly, helpful and helped me with my problem. I would highly recommend Nord and their customer service

PP

Philip Pickett

08/15/22

5 out of 5

A very special company

As always I have just received exemplary customer service from Nord. I have NordVPN, NordPass and NordLocker - all on good-value 2-year subscriptions. I have been delighted with all three and wanted to clarify a point regarding the extension my 3 subs. I chatted with Maeve who gave me a clear and generous answer instantly, and subsequently sent me the print-out of our chat as confirmation. I regularly recommend all Nord services to my friends and colleagues and will continue to do so with ...

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FG

F G

08/15/22

5 out of 5

Cleetus - friendly and very helpful

Cleetus was very friendly and he fixed my problem fast. Thanks again

IW

Ian William

08/15/22

5 out of 5

Very helpful

Very helpful - love the 24/7 service for paid accounts. Thank you! Thanks Lorelai

JL

Jhorel L

08/15/22

5 out of 5

VPn s the best and also the customer…

VPn s the best and also the customer service.. wooot wooot

P

PTK

08/14/22

5 out of 5

Excellent customer service

Excellent customer service! I bought Nord VPN for three machines: a ChromeCast desk-top, an Android mobile phone and a Windows PC. The first two loaded fine but I had problems with the Windows PC, so I contacted the helpline. It turned out that I had not read one of the instructions correctly and had caused a problem. The helpline staff were very clear and patient and explained how to overcome the problem. And it was all resolved very quickly.

V

Vincent

08/14/22

5 out of 5

All around the world

I do a lot of traveling and I have found that wherever I go, Nord has been reliable and, as a bonus, extremely easy to use. Since I work with three different operating systems (Windows, Linux, Android), it is nice to have a VPN that functions well across them all.

I

Ivan

08/14/22

5 out of 5

Simon on the support team helped me…

Simon on the support team helped me with my refund in a very professional and understanding manner. The support team is one you can rely on

P

Pia

08/14/22

5 out of 5

Very good Customer Service

The customer service replied quickly, and the advice was helpful, short, and goal-reaching. Nice!

K

Kka

08/14/22

5 out of 5

Very good and responsible ❤

Very good and responsible ❤ Thanks Lucas

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].