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9.8

SpotScore

NordVPN - VPN Software

NordVPN Reviews in October 2026: User Ratings, Pros & Cons

Secure your online presence with NordVPN.

4.79

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NordVPN Reviews & Ratings

4.79

Excellent

Based on 10133 ratings & 11737 reviews

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Rating Distribution

Excellent

(11079)

Very Good

(124)

Good

(44)

Poor

(96)

Terrible

(394)

Spotsaas Editor’s POV

NordVPN continues to shine as one of the most reliable and user-friendly VPN services on the market today. The overwhelmingly positive feedback highlights its consistent performance, strong privacy measures, and ease of use. Users frequently praise its fast and stable connections, as well as the wide selection of servers that cater to various needs. Features like ...Read more

NordVPN pros and cons

  • Reliable and consistent VPN performance with fast and trusted connections.

  • Easy to use interface that works reliably for most users.

  • Excellent customer support, with quick responses and effective resolution of issues via live chat.

  • Provides a sense of privacy and security, even against potential government surveillance.

  • Subscription or billing issues are occasionally reported, causing temporary service interruptions.

  • Some customer service errors or initial misinformation require additional follow-ups to resolve.

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Showing 7241-7250 out of 11737

DC

Dumbass consumer

08/15/22

5 out of 5

Messed up my email on a purchase and…

Messed up my email on a purchase and none of the forms helped me. Eugenia helped me though. Nice and quick

C

customer

08/15/22

5 out of 5

Had a great experience with an advisor…

Had a great experience with an advisor called Maeve. I had quite a specific query that an automated system wouldn't be able to sort out but Maeve came through quickly not only with my original solution I was after but also an alternative which suited me better. Good experience!!

P

pauncho

08/15/22

5 out of 5

Aoife in the Customer Support chat was awesome

Aoife in customer support was great help & NORD VPN works good.

A

Antonis

08/15/22

5 out of 5

Instant and efficient support

My connection was failing due to a likely ISP / router issue. The staff helped me find it out and also gave me a clearer picture of the NordVPN client.

WM

William mcculloch

08/15/22

5 out of 5

Awesome customer service from Maeve.

Awesome customer service from Maeve. Maeve was really quick at responding to my query and understood specifically what i was after .

DG

Daniel Goossen

08/15/22

5 out of 5

Efficient

Could assist with a workaround, was patient, and efficient

NC

NordVPN Customer

08/15/22

5 out of 5

Seamless work

Seamless work. Five star product.

A

Andy

08/15/22

5 out of 5

Amazing customer service in a time where automated/terrible/non-existent customer service dominates the landscape

I needed a couple of extra days to make the necessary payment to continue my NordVPN subscription's active status and not only was I almost immediately able to chat with a Nord customer service representative -- an actual human being!!!! -- but he was able and willing to give me my requested 2 days of NordVPN access. Amazing in today's environment of automated and unforgivably terrible customer service. Nord's customer service is absolutely stellar and has been since I began using the ...

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O

Oscar

08/15/22

5 out of 5

Locked out of 2F-Auth App and NordVPN account

i had some issues with a 2F Authenticator App on a old mobile that got damaged and this was preventing me from enjoying a secure VPN experience both on mobile and PC as i no longer had access to the codes to login. i wasn't sure how to manually "re-add" NordVPN on a the same app on a NEW phone and i couldn't figure out the problem via my own Googles and research either. and upon signing in i wasn't given the option of using a password, it was either the 2F code or nothing.. so seemingly i ...

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B

belluno

08/15/22

5 out of 5

Great

The Support was amazingly helpfull and nice! I‘m very happy.

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].