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9.8

SpotScore

NordVPN - VPN Software

NordVPN Reviews in October 2026: User Ratings, Pros & Cons

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4.79

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NordVPN Reviews & Ratings

4.79

Excellent

Based on 10133 ratings & 11737 reviews

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Rating Distribution

Excellent

(11079)

Very Good

(124)

Good

(44)

Poor

(96)

Terrible

(394)

Spotsaas Editor’s POV

NordVPN continues to shine as one of the most reliable and user-friendly VPN services on the market today. The overwhelmingly positive feedback highlights its consistent performance, strong privacy measures, and ease of use. Users frequently praise its fast and stable connections, as well as the wide selection of servers that cater to various needs. Features like ...Read more

NordVPN pros and cons

  • Reliable and consistent VPN performance with fast and trusted connections.

  • Easy to use interface that works reliably for most users.

  • Excellent customer support, with quick responses and effective resolution of issues via live chat.

  • Provides a sense of privacy and security, even against potential government surveillance.

  • Subscription or billing issues are occasionally reported, causing temporary service interruptions.

  • Some customer service errors or initial misinformation require additional follow-ups to resolve.

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Showing 7231-7240 out of 11737

J

Julio

08/15/22

5 out of 5

Victoria is awesome she supported me a…

Victoria is awesome she supported me a lot and very clearly. I wish all support people would provide such a support.

KM

Kristel Mae Palaganas

08/15/22

5 out of 5

Good job, Henry!

Billing department- Rep Henry helped me a lot. He was able to thoroughly review my account and fixed the problem. Other supports will just transfer me to their colleagues. But Henry took ownership and was very efficient! Made my worst day into a good one.

LM

Lindsay Melrose

08/15/22

5 out of 5

Maeve especially and their customer…

Maeve especially and their customer support is excellent. Easy to use site and works perfectly. Never have an ussue unless it's me being stupid. Thank you Nord Vpm

P

Paul

08/15/22

5 out of 5

I had a great experience with Bethany…

I had a great experience with Bethany and also Timothy today. They both seemed to be knowledgeable about my issue. They gave good advise to resolve my issues. They both deserve a raise

R

Rogger

08/15/22

5 out of 5

Unwanted automatic renewal solved

Got an automatic renewal for my plan, but at a higher price then currently available. Asked to reneg on the deal in order to renew for more or less half. Got another offer instead that I thought was agreeable. Cotomer Sevis was fast and to the point. Got helped by Aiofe.

J

Jeffrey

08/15/22

5 out of 5

Quick response and easy to follow…

Quick response and easy to follow instructions!! Resolved w/in a day!

BB

Billy Beckham

08/15/22

5 out of 5

thanks THOMAS

thanks THOMAS, quick and good handling, problem solved.

NL

Nicholas Lima

08/15/22

5 out of 5

Vincent helped me out

My browser for some reason didn't work with Nord and Vincent helped me look into it. Now i can use the vpn normally,

CP

Cedric Parker

08/15/22

5 out of 5

Jaylee was very helpful

Jaylee was very helpful. Thanks!

F

Filipe

08/15/22

5 out of 5

Great customer support from Kyra and…

Great customer support from Kyra and Aoife. NordVpn always worked great!

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].