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9.8

SpotScore

NordVPN - VPN Software

NordVPN Reviews in October 2026: User Ratings, Pros & Cons

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4.79

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NordVPN Reviews & Ratings

4.79

Excellent

Based on 10133 ratings & 11737 reviews

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Rating Distribution

Excellent

(11079)

Very Good

(124)

Good

(44)

Poor

(96)

Terrible

(394)

Spotsaas Editor’s POV

NordVPN continues to shine as one of the most reliable and user-friendly VPN services on the market today. The overwhelmingly positive feedback highlights its consistent performance, strong privacy measures, and ease of use. Users frequently praise its fast and stable connections, as well as the wide selection of servers that cater to various needs. Features like ...Read more

NordVPN pros and cons

  • Reliable and consistent VPN performance with fast and trusted connections.

  • Easy to use interface that works reliably for most users.

  • Excellent customer support, with quick responses and effective resolution of issues via live chat.

  • Provides a sense of privacy and security, even against potential government surveillance.

  • Subscription or billing issues are occasionally reported, causing temporary service interruptions.

  • Some customer service errors or initial misinformation require additional follow-ups to resolve.

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Showing 7221-7230 out of 11737

QF

Quan from Australia

08/16/22

5 out of 5

best assistant

Oh. I am very happy to say that my assistant today (Jess) is very helpful in assisting me to go through the process of clarification of my existing subscription. I actually did make a mistake in subscribing too many services. Jess helped me see the standard plan vs my existing plan. So, Jess did cancel my existing subscription, I will get a refund. But mind you, I will apply back to use the Standard Service that Jess suggested. Jess also offer me a discount code for future subscription. ...

Read more

A

Anon

08/16/22

5 out of 5

Ruby was awesome and very helpful!

Date of experience: August 17, 2022

S

Simon

08/16/22

5 out of 5

Customer service is top notch!

I had some concerns about my payment plan and Kimberly solved that issue very quickly. The customer support is one of the best I've ever experienced!

C

Clement

08/16/22

5 out of 5

Josephine and Joffrey were very helpful…

Josephine and Joffrey were very helpful and reactiv. They helped me quickly with my issue.

J

Javi

08/16/22

5 out of 5

Good technical support

Technical support was fast and efficient. They solved my problem in minutes. Many thanks to Violet who was the one who helped me.

QF

Quan from Australia

08/16/22

5 out of 5

best assistant

Oh. I am very happy to say that my assistant today (Jess) is very helpful in assisting me to go through the process of clarification of my existing subscription. I actually did make a mistake in subscribing too many services. Jess helped me see the standard plan vs my existing plan. So, Jess did cancel my existing subscription, I will get a refund. But mind you, I will apply back to use the Standard Service that Jess suggested. Jess also offer me a discount code for future subscription. ...

Read more

A

Anon

08/16/22

5 out of 5

Ruby was awesome and very helpful!

Date of experience: August 17, 2022

S

Simon

08/16/22

5 out of 5

Customer service is top notch!

I had some concerns about my payment plan and Kimberly solved that issue very quickly. The customer support is one of the best I've ever experienced!

A

Art

08/16/22

5 out of 5

Good customer service

The agent from Billing, Henry, was very helpful!

DM

D Munch

08/15/22

5 out of 5

Love the App, Customer Service is Aces!

Love the app, and the Customer Service is top notch. Many many thanks for Martin in the CS chat for sticking with me to troubleshoot my macOS version and getting it to work! Please give Martin a raise and some bonus vacation time. Really appreciate this app overall and it has made things so much better out on the web.

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].