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9.8

SpotScore

NordVPN - VPN Software

NordVPN Reviews in October 2026: User Ratings, Pros & Cons

Secure your online presence with NordVPN.

4.79

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NordVPN Reviews & Ratings

4.79

Excellent

Based on 10133 ratings & 11737 reviews

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Rating Distribution

Excellent

(11079)

Very Good

(124)

Good

(44)

Poor

(96)

Terrible

(394)

Spotsaas Editor’s POV

NordVPN continues to shine as one of the most reliable and user-friendly VPN services on the market today. The overwhelmingly positive feedback highlights its consistent performance, strong privacy measures, and ease of use. Users frequently praise its fast and stable connections, as well as the wide selection of servers that cater to various needs. Features like ...Read more

NordVPN pros and cons

  • Reliable and consistent VPN performance with fast and trusted connections.

  • Easy to use interface that works reliably for most users.

  • Excellent customer support, with quick responses and effective resolution of issues via live chat.

  • Provides a sense of privacy and security, even against potential government surveillance.

  • Subscription or billing issues are occasionally reported, causing temporary service interruptions.

  • Some customer service errors or initial misinformation require additional follow-ups to resolve.

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Showing 7131-7140 out of 11737

DL

David Lochhead

08/20/22

5 out of 5

Lennie (online help)

Lennie who helped me online was top drawer and resolved my issue within minutes definitely 10 out 10 as regards customer service.. 👍👍👍

AW

andreas wessel-therhorn

08/20/22

5 out of 5

billing question resolved

Had a billing question and the agent, Heath, gave me a quick answer. thanks

TC

Tofu Chan

08/20/22

5 out of 5

Review of Brooke at NordVPN customer service

Brooke was very helpful and made sure to take me step by step when they were assisting me with my questions and any troubleshooting issues. I was very pleased with them and will be using the nordvpn services for a while!

K

KC

08/20/22

5 out of 5

Clara was very helpful & persuasive! :)

Clara was very helpful (and quite persuasive) with questions I have about my account. She calmly took to explaining and provide details about what my options are to stay with Nordvpn and I'm very grateful to her! Thank you!

KT

Kerry Turk CaptainTurk

08/20/22

5 out of 5

NORDPASS is the BEST!!!

Steve helped me renew my subscription after a mix-up. He had me up and running in no time. NordVPN has evolved over the years with many great product and features. I'm REALLY loving "NORDPASS" for all my passwords which had become a pain trying to remember complex and secure passwords. I highly recommend them for all your secure computing needs.

G

Georgi

08/20/22

5 out of 5

Wrong payment

I made a mistake by paying the wrong amount for the vpn services presented and I immediately contacted NORDVPN on their facebook page and the support guy immediately solved my problem for which I thank you very much you did my rating is 11/10

F

Farid

08/20/22

5 out of 5

Awesome support will always use Nord

Date of experience: August 21, 2022

NB

Neville Blake

08/20/22

5 out of 5

As always excellent support

As always excellent support. This time the problem was more complicated than normal but the team of agents stuck with it and found a solution. Many thanks.

BC

Bryce Cleborne-Bérubé

08/19/22

5 out of 5

Changed ISPs, but Nord helped me Fix It

Nord VPN wasn't letting me login after I had moved and changed ISPs, but thanks to Marina at connection services at Nord, we managed to fix the problem and restore access quickly.

PS

Pankaj Singh

08/19/22

5 out of 5

Amazing Nord and Heath

This was my first time that I used a VPN service and I had some questions. I was connected to the CS and an agent "Heath" got connected. I was surprised by the speed and support of the agent. My initial intent was to get a refund but after intercating with Heath, I have decided to give NordVPN more time - its seems like a really good options. Thanks Heath and Nord VPN.

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].