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9.8

SpotScore

NordVPN - VPN Software

NordVPN Reviews in October 2026: User Ratings, Pros & Cons

Secure your online presence with NordVPN.

4.79

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NordVPN Reviews & Ratings

4.79

Excellent

Based on 10133 ratings & 11737 reviews

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Rating Distribution

Excellent

(11079)

Very Good

(124)

Good

(44)

Poor

(96)

Terrible

(394)

Spotsaas Editor’s POV

NordVPN continues to shine as one of the most reliable and user-friendly VPN services on the market today. The overwhelmingly positive feedback highlights its consistent performance, strong privacy measures, and ease of use. Users frequently praise its fast and stable connections, as well as the wide selection of servers that cater to various needs. Features like ...Read more

NordVPN pros and cons

  • Reliable and consistent VPN performance with fast and trusted connections.

  • Easy to use interface that works reliably for most users.

  • Excellent customer support, with quick responses and effective resolution of issues via live chat.

  • Provides a sense of privacy and security, even against potential government surveillance.

  • Subscription or billing issues are occasionally reported, causing temporary service interruptions.

  • Some customer service errors or initial misinformation require additional follow-ups to resolve.

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Showing 7061-7070 out of 11737

JM

John Martin

08/23/22

5 out of 5

Great products backed up by great support

This has been such a great service and experience. So good in fact that I have purchased other products from Nord. I had some issues after changing my phone recently and received fantastic customer support from Norman who got me sorted straight away. Keep up the good work team.

AP

andreas pratama

08/23/22

5 out of 5

Nice

Really realible help desk Thanks Kara

K

KH

08/23/22

5 out of 5

Patient and helpful!

Both Joffrey and Brad were patient and helpful and my issue was resolved.

F

Fernando

08/23/22

5 out of 5

Astred was super awesome

Astred was super friendly, knew what was up and generally awesome! Took care of my problem in less than 10 minutes!

JF

Jo Fellowes

08/23/22

5 out of 5

Connecting Samsung TV

Signed up to Nord and was having difficulty getting my Samsung TV to connect, so I used the online chat function. I spoke with a guy called Carl who walked me through step by step and we got it connected! He was very patient and his instructions were very clear. Great service :-D

J

John

08/23/22

5 out of 5

Vincent

Vincent, was really help full and was willing to do what he can to fix the problem. (and was able to) thank you. Vincent

PM

Prayer Mak

08/23/22

5 out of 5

I bought the VPN for a month and it…

I bought the VPN for a month and it wasn't working on my PC and iPad so I thought I wanted a refund. Someone named Trixie helped me, it was difficult at first because my ISP was so restrictive but the VPN ended up working on both devices, thanks to Trixie!

EA

Eva Adams

08/22/22

5 out of 5

nordvpn is a good app but i dont need…

nordvpn is a good app but i dont need it. Simon was really excellent for my refund problem

MW

Mendi Watson MzMeia

08/22/22

5 out of 5

Manson was very helpful in guiding me…

Manson was very helpful in guiding me to cancel my subscription.

GR

Gareth Richards

08/22/22

5 out of 5

Astred sorted my connection issues out…

Astred sorted my connection issues out excellently and professionally. 1st rate service.

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].