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9.8

SpotScore

NordVPN - VPN Software

NordVPN Reviews in October 2026: User Ratings, Pros & Cons

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4.79

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NordVPN Reviews & Ratings

4.79

Excellent

Based on 10133 ratings & 11737 reviews

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Rating Distribution

Excellent

(11079)

Very Good

(124)

Good

(44)

Poor

(96)

Terrible

(394)

Spotsaas Editor’s POV

NordVPN continues to shine as one of the most reliable and user-friendly VPN services on the market today. The overwhelmingly positive feedback highlights its consistent performance, strong privacy measures, and ease of use. Users frequently praise its fast and stable connections, as well as the wide selection of servers that cater to various needs. Features like ...Read more

NordVPN pros and cons

  • Reliable and consistent VPN performance with fast and trusted connections.

  • Easy to use interface that works reliably for most users.

  • Excellent customer support, with quick responses and effective resolution of issues via live chat.

  • Provides a sense of privacy and security, even against potential government surveillance.

  • Subscription or billing issues are occasionally reported, causing temporary service interruptions.

  • Some customer service errors or initial misinformation require additional follow-ups to resolve.

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Showing 7051-7060 out of 11737

JH

Janey Holtrop

08/23/22

5 out of 5

Very Friendly

Deborah, Jordan and Jacob helped me with a problem I had. They were very patient! c:

CE

Charles Esau

08/23/22

5 out of 5

Great Customer Service

Quick, effective customer support. Very happy that we were able to identify my issue in just a couple questions. Special thanks to Joffrey!

K

Kevin

08/23/22

5 out of 5

NordVpn are great

NordVpn are great. There chat is very helpful and friendly

S

sicsmok3

08/23/22

5 out of 5

Nord Vpn is the way to go

Nord Vpn is the way to go. If I ever have any issues customer service has never failed me and has resolved my issues every single time. Huge shout out to Brad as he walked me through the process of fixing my connection and getting me going again!

E

Evi

08/23/22

5 out of 5

Annie did a great job

Annie did a great job. She helped me very quickly and was super friendly.

MM

Mathew Maree

08/23/22

5 out of 5

Convinced me to not refund immediately

Josephine was helpful unlike other live chat services I've had with other companies, thank you!

D

Dachmir

08/23/22

5 out of 5

5/5 would 100% recommend

Great app and great employes that helps fast when theres a problem would 100% recommend this VPN! And 5/5 help from Kayla on a ticket very kind and helpfull!

E

Eskiloz

08/23/22

5 out of 5

Great support

Great support , looking forward to using this product.

L

Lamine

08/23/22

5 out of 5

Excellent VPN-provider

I have been a customer of NordVPN for quite a while now. I was introduced to NordVPN after my subscription to a different VPN service ended. From the start, I really liked NordVPN. The connection is very fast, and there are VPN servers in basically every country. NordVPN also supports advanced features like double VPN and onion over VPN. I also spoke to their customer service once. They helped me very quickly and quite well, even though the issue couldn't be directly resolved. I do ...

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AM

Alan Madge

08/23/22

5 out of 5

Signing in problems

First time I've had any problems with nordvpn. After I sent an email their reply back was within 1hr. Excellent customer service 👌

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].