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9.8

SpotScore

NordVPN - VPN Software

NordVPN Reviews in October 2026: User Ratings, Pros & Cons

Secure your online presence with NordVPN.

4.79

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NordVPN Reviews & Ratings

4.79

Excellent

Based on 10133 ratings & 11737 reviews

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Rating Distribution

Excellent

(11079)

Very Good

(124)

Good

(44)

Poor

(96)

Terrible

(394)

Spotsaas Editor’s POV

NordVPN continues to shine as one of the most reliable and user-friendly VPN services on the market today. The overwhelmingly positive feedback highlights its consistent performance, strong privacy measures, and ease of use. Users frequently praise its fast and stable connections, as well as the wide selection of servers that cater to various needs. Features like ...Read more

NordVPN pros and cons

  • Reliable and consistent VPN performance with fast and trusted connections.

  • Easy to use interface that works reliably for most users.

  • Excellent customer support, with quick responses and effective resolution of issues via live chat.

  • Provides a sense of privacy and security, even against potential government surveillance.

  • Subscription or billing issues are occasionally reported, causing temporary service interruptions.

  • Some customer service errors or initial misinformation require additional follow-ups to resolve.

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Showing 6991-7000 out of 11737

D

Dana

08/27/22

5 out of 5

Bert was awesome

Bert was fast, friendly and very helpful.

DS

Data South Africa

08/27/22

5 out of 5

Gave Me an extra 18 months

Gave Me an extra 18 months when I tired to get a refund, Support is very quick.

AK

Alexander Kondenko

08/27/22

5 out of 5

Awesome support.

Awesome support. I had questions regarding my subscription and Silas came to help me. My questions were answered and my concern was solved with high level of professionalism.

RB

Ronald Brown

08/27/22

5 out of 5

Victoria could not have been more…

Victoria could not have been more helpful. Very professionally sorted my problem, very much to my satisfaction. If only all customer services were run as well

R

Roland

08/27/22

5 out of 5

Support

The support was fast and professional. They wrote down the steps precisely, so I didn't strugle. And they solve my promblem very quickly.

RA

Redah Alsulaiman

08/26/22

5 out of 5

great service so far.

Date of experience: August 27, 2022

游

游士緯

08/26/22

5 out of 5

Warm and helpful customer service

I have asked for a refund for a bundle service package I mistakenly made. Lloyd kindly helped me go through the process with crystal clear instructions. Genuinely helpful!

B

BB

08/26/22

5 out of 5

Extremely helpful

Date of experience: August 27, 2022

N

NH

08/26/22

5 out of 5

Not much more I could ask for with excellent Customer Service

Excellent customer service with knowledgeable people. I was receiving an error 500 when attempting to renew my membership (previously a 3 year user) and chatted in to talk with Jordan. After some initial troubleshooting steps like clearing cache, trying a different browser, etc. it was determined to be a technical error on the Company's side. Was easily able to attach screenshots with the error and given a timeframe of a few hours- which isn't a big deal whatsoever. For the troubles I got a ...

Read more

J

jm

08/26/22

5 out of 5

Excellent support as usual

quick, efficient and kind support. thank you Carl !

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].