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9.8

SpotScore

NordVPN - VPN Software

NordVPN Reviews in October 2026: User Ratings, Pros & Cons

Secure your online presence with NordVPN.

4.79

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NordVPN Reviews & Ratings

4.79

Excellent

Based on 10133 ratings & 11737 reviews

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Rating Distribution

Excellent

(11079)

Very Good

(124)

Good

(44)

Poor

(96)

Terrible

(394)

Spotsaas Editor’s POV

NordVPN continues to shine as one of the most reliable and user-friendly VPN services on the market today. The overwhelmingly positive feedback highlights its consistent performance, strong privacy measures, and ease of use. Users frequently praise its fast and stable connections, as well as the wide selection of servers that cater to various needs. Features like ...Read more

NordVPN pros and cons

  • Reliable and consistent VPN performance with fast and trusted connections.

  • Easy to use interface that works reliably for most users.

  • Excellent customer support, with quick responses and effective resolution of issues via live chat.

  • Provides a sense of privacy and security, even against potential government surveillance.

  • Subscription or billing issues are occasionally reported, causing temporary service interruptions.

  • Some customer service errors or initial misinformation require additional follow-ups to resolve.

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Showing 6961-6970 out of 11737

M

MAQ

08/28/22

5 out of 5

I am very satisfied with the customer…

I am very satisfied with the customer support. Lee has guided me in a excellent way and solved my issue.

D

Denis

08/28/22

5 out of 5

good work

good work, thanks Timothy

T

Tim

08/28/22

5 out of 5

Great customer service

Great customer service just now from Nathaniel at NordVPN. He helped me reset my multifactor authentication via the web chat. He was patient and efficient - couldn't ask for more from a tech support person!

RB

Randy Blessing

08/28/22

5 out of 5

aiden was fantastic

aiden was fantastic. patient, knowledgeable and very helpful. answered all my questions. you have a great employee there. better do what you can to keep him.

RC

Robert cooper

08/28/22

5 out of 5

Timothy the expert

Timothy was an expert in solving my problem. I hope all your employees are of the same caliper. My problem was somewhat complicated and Timothy was extremely knowledgeable and expeditions in his solution of the issue. Thanks much!

JB

J Bran

08/28/22

5 out of 5

Great Customer service by Evan

Great Customer service by Evan. He was able to provide super support and help me with my billing and subscription issue. Awesome Proactive help!

LK

Lucas Kudsk

08/28/22

5 out of 5

Great customer support

It was phenomenal customer support and Webster I got put in contact with helped tremendously.

C

Customer

08/28/22

5 out of 5

Kayla on live chat is incredible!

I was completely new to using a VPN and although I had a basic understanding of how it works, I was having an absolute nightmare activating the SmartDNS feature. Kayla spent the best part of an hour with me on the live chat talking through loads of troubleshooting options until we finally cracked it. She was friendly and helpful, while still being super professional and I can't thank her enough for her patience and support in getting this sorted out!

A

alper

08/28/22

5 out of 5

connection problem solved with ease and…

connection problem solved with ease and patience thanks

DL

D Lask

08/28/22

5 out of 5

Randolph's Assistance

Randolph was great help. He assisted me to address the issue

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].