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9.8

SpotScore

NordVPN - VPN Software

NordVPN Reviews in October 2026: User Ratings, Pros & Cons

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4.79

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NordVPN Reviews & Ratings

4.79

Excellent

Based on 10133 ratings & 11737 reviews

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Rating Distribution

Excellent

(11079)

Very Good

(124)

Good

(44)

Poor

(96)

Terrible

(394)

Spotsaas Editor’s POV

NordVPN continues to shine as one of the most reliable and user-friendly VPN services on the market today. The overwhelmingly positive feedback highlights its consistent performance, strong privacy measures, and ease of use. Users frequently praise its fast and stable connections, as well as the wide selection of servers that cater to various needs. Features like ...Read more

NordVPN pros and cons

  • Reliable and consistent VPN performance with fast and trusted connections.

  • Easy to use interface that works reliably for most users.

  • Excellent customer support, with quick responses and effective resolution of issues via live chat.

  • Provides a sense of privacy and security, even against potential government surveillance.

  • Subscription or billing issues are occasionally reported, causing temporary service interruptions.

  • Some customer service errors or initial misinformation require additional follow-ups to resolve.

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Showing 6931-6940 out of 11737

S

Sean

08/30/22

5 out of 5

I recently experienced a billing issue…

I recently experienced a billing issue and decided to try the live chat for a resolution. Evan was courteous and quick to resolve the issue. Further more, he fully understood the problem and communicated very well throughout the entire process.

TE

T Eva Robinson

08/29/22

5 out of 5

Evan was a great help in unconfusing me…

Evan was a great help in unconfusing me regarding the different pkgs.

S

Saurabh

08/29/22

5 out of 5

They continue to surprise me with…

They continue to surprise me with superb customer service. I have never been disappointed by the response technical or otherwise. Evan help with my billing issue and was able to resolve it quickly.

C

cengiz

08/29/22

5 out of 5

thank you Ned

thank you Ned. small problems give headaches but you find our mistake thank you again...

V

Vedant

08/29/22

5 out of 5

Great customer service from Larry!

Great customer service and support from Larry! He was very patient in helping me troubleshoot the connectivity issues I was facing - would really recommend NordVPN!

GP

George Portell

08/29/22

5 out of 5

Harper was very helpful and courteous.

Harper was very helpful and courteous. Billing issue was resolved with a short chat.

TP

Tony Perez

08/29/22

5 out of 5

Claire was such great help 👌…

Claire was such great help 👌 appreciate it ;)

W

Will

08/29/22

5 out of 5

Thanks Evan

Evan saved me having to wait for a sale by giving me the typical sale price instead of cancelling. Thanks Evan.

DJ

Daniel Jobst

08/29/22

5 out of 5

Problems with home IP

I had some problems with my IP, as it didn't switch back to my home IP. A really nice guy immediately helped me and after a short and quick chat we solved the problems :)

I

inflambulent

08/29/22

5 out of 5

I had a connectivity/boomer brain…

I had a connectivity/boomer brain issue, and a tech named Lorelai helped me get going. She was fast, efficient and kind, as well. Top-drawer. Give her a raise. Take her to dinner. Pad her 401k.

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].