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9.8

SpotScore

NordVPN - VPN Software

NordVPN Reviews in October 2026: User Ratings, Pros & Cons

Secure your online presence with NordVPN.

4.79

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NordVPN Reviews & Ratings

4.79

Excellent

Based on 10133 ratings & 11737 reviews

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Rating Distribution

Excellent

(11079)

Very Good

(124)

Good

(44)

Poor

(96)

Terrible

(394)

Spotsaas Editor’s POV

NordVPN continues to shine as one of the most reliable and user-friendly VPN services on the market today. The overwhelmingly positive feedback highlights its consistent performance, strong privacy measures, and ease of use. Users frequently praise its fast and stable connections, as well as the wide selection of servers that cater to various needs. Features like ...Read more

NordVPN pros and cons

  • Reliable and consistent VPN performance with fast and trusted connections.

  • Easy to use interface that works reliably for most users.

  • Excellent customer support, with quick responses and effective resolution of issues via live chat.

  • Provides a sense of privacy and security, even against potential government surveillance.

  • Subscription or billing issues are occasionally reported, causing temporary service interruptions.

  • Some customer service errors or initial misinformation require additional follow-ups to resolve.

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Showing 6921-6930 out of 11737

E

Evans

08/30/22

5 out of 5

A perfect customer experience

Talia gave me a quick an efficient customer experience. This is what I call great customer experinece.

FG

fighting game lover

08/30/22

5 out of 5

Carl was great

Carl was great, give him a raise, made me a permanent nordvpn user with the amazing customer support

F

Feebs

08/30/22

5 out of 5

Great service

Experienced some issues, went to their chatbot and received immediate and helpful feedback!

C

Chanel

08/30/22

5 out of 5

Joel was very friendly and made…

Joel was very friendly and made everything easy! Reassured me and answered all my questions!

RD

Robert Dunn

08/30/22

5 out of 5

Baxter was extremely helpful

Baxter was extremely helpful. I always have a very positive experience when I have to use the chat help center through nordvpn.

K

Kevin

08/30/22

5 out of 5

Issue resolved quickly and easily

I'd accidentally purchased NordVPN twice (due to crummy internet throttling). Using this service, my internet immediately became stable, and I used the NordVPN website chat to address the double purchase. Aoife was available right away and handled the issue quickly and easily. 5/5 would recommend.

JL

Jaine Lucie

08/30/22

5 out of 5

NICE CUSTOMER SERVICE

Zoey was amazing! Fast and efficient. Best customer service. Thank you

NC

NordVPN Customer

08/30/22

5 out of 5

Seemless

Seemless! Does what it should with no fuss and no noticeable side effects.

L

Laura

08/30/22

5 out of 5

Nathaniel was very helpful

Nathaniel was very helpful, when I had to cancel because of financial reasons. NordVPN is a superb service!!

PG

Paul Greenhalgh

08/30/22

5 out of 5

I had Ruby on a online chat

I had Ruby on a online chat. I found Ruby to be very helpful patient and very pleasant to talk to. It isnt often I experience over the top and helpful assistance. Thank you Ruby

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].