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9.8

SpotScore

NordVPN - VPN Software

NordVPN Reviews in October 2026: User Ratings, Pros & Cons

Secure your online presence with NordVPN.

4.79

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NordVPN Reviews & Ratings

4.79

Excellent

Based on 10133 ratings & 11737 reviews

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Rating Distribution

Excellent

(11079)

Very Good

(124)

Good

(44)

Poor

(96)

Terrible

(394)

Spotsaas Editor’s POV

NordVPN continues to shine as one of the most reliable and user-friendly VPN services on the market today. The overwhelmingly positive feedback highlights its consistent performance, strong privacy measures, and ease of use. Users frequently praise its fast and stable connections, as well as the wide selection of servers that cater to various needs. Features like ...Read more

NordVPN pros and cons

  • Reliable and consistent VPN performance with fast and trusted connections.

  • Easy to use interface that works reliably for most users.

  • Excellent customer support, with quick responses and effective resolution of issues via live chat.

  • Provides a sense of privacy and security, even against potential government surveillance.

  • Subscription or billing issues are occasionally reported, causing temporary service interruptions.

  • Some customer service errors or initial misinformation require additional follow-ups to resolve.

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Showing 6911-6920 out of 11737

A

Aspen

08/30/22

5 out of 5

Claire was helpful and very fast

Claire was helpful and very fast. I'm not even a customer but was contacting them because my card was stolen and charged by NordVPN. They helped me confirm that it was a fraudulent account and issued a refund. So helpful and easy. Love it!

TC

Theodore Charignon

08/30/22

5 out of 5

Perfect service great customer care

Date of experience: August 31, 2022

HC

Hila Cohen-Schneiderman

08/30/22

5 out of 5

assistance

Magnus was patient and helpful and resolve my problem quickly.

E

Eg

08/30/22

5 out of 5

Had a bit of issue with my subscription…

Had a bit of issue with my subscription but it was corrected quickly with customer service claire.. Thank you

DK

Darren Knight

08/30/22

5 out of 5

I just want to say what a fantastic…

I just want to say what a fantastic experience I had with a gentleman named Miles from Nord vpn, it’s being a long time since I’ve come across someone like Miles who bent over backwards to help me answer all of my question honestly nothing was to much trouble we must of chatted for at least 45mins. Unfortunately my modern was not compatible so I did not purchase the Nord vpn software that night, but I’m going out tomorrow to purchase a new modern that is compatible with their software and ...

Read more

KO

Kristopher Ohene-Sam

08/30/22

5 out of 5

Was having issues connecting to the vpn

Was having issues connecting to the vpn and when connecting lost Internet connection. Contacted customer care live chat and was connected tk Bonnie. Bonnie gave some troubleshooting tips which didn't work and stated maybe more than 6 connections are using the same logs. I logged out and renewed my subscription on my own logs/account and it worked fine now I'm connected again everything is working fine. Thanks to Bonnie. God Bless you.

GS

G Sreeshan

08/30/22

5 out of 5

debra was very prompt and helpful

Date of experience: August 31, 2022

KA

Kevin Ash

08/30/22

5 out of 5

Outstanding customer service from Baxter

Was having trouble connecting to my VM through the NORD VPN. Baxter was patient and thorough and would not give up until it was solved even if I wanted to. Could not be more pleased with the customer service!

M

Michael

08/30/22

5 out of 5

Estelle was very quick to solve my…

Estelle was very quick to solve my problem after a few tries!

A

Al

08/30/22

5 out of 5

Excellent customer assistance on the…

Excellent customer assistance on the chat from Harper.

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].